About Clinical Staff Office

The University of Iowa Clinical Staff Office (UI CSO), established in 1996, addresses the credentialing needs of various managed care organizations, hospitals, and other health care entities.

The verification process begins with a practitioner receiving and completing an Iowa Statewide Universal Practitioner Application, which is available in both hardcopy and electronic template. The form collects critical information regarding education, training, board certification, licensure, hospital privileges, and malpractice insurance. The form also asks necessary questions related to licensure sanctions, medicare/medicaid sanctions, felony convictions, and malpractice claim history. The information collected is then entered into the UI CSO Credentialing database and primary source verified including a query to the National Practitioner Data Bank. All information is held highly confidential, according to the UI CSO's strict security policies.

The information housed in the Credentialing Database allows the UI CSO to provide preprinted forms, applications, and reports. This capacity frees the practitioner from spending valuable time completing multiple forms/applications and decreases duplicative efforts. At recredentialing, the use of a preprinted application or profile means that the practitioner need only review, update, and attest to the information originally provided on the application.

The UI CSO verifies practitioner's credentials using criteria that is compliant with the National Committee on Quality Assurance (NCQA) and The Joint Commission (TJC).

The UI CSO routinely supports the credentialing and privileging processes that take place across University of Iowa Health Care and aims to reduce duplicative efforts and improve the verification process. Contracts with other clients may be establshed on a case-by-case basis.

The UI CSO is certified within NCQA's CVO Program for the following verification elements:

  • Application Processing
  • Education and Training
  • DEA Certification
  • License to Practice
  • CVO Application and Attestation Content
  • Verification of Board Certification Status
  • Malpractice Claims History
  • Medicare/Medicaid Sanctions
  • Ongoing Monitoring of Sanctions
  • Medical Board Sanctions
  • Work History

Current and in good standing through May 22, 2022.