Credentialing Verification Organization


The University of Iowa Clinical Staff Office (CSO) is a Credentialing Verification Organization (CVO) and is compliant with National Committee for Quality Assurance (NCQA) standards for the following credentialing elements:

  • Application Processing
  • Education and Training
  • DEA Certification
  • License to Practice
  • CVO Application and Attestation Content
  • Verification of Board Certification Status
  • Malpractice Claims History
  • Medicare/Medicaid Sanctions
  • Medical Board Sanctions
  • Ongoing Monitoring
  • Work History

Current and in Good Standing through May 22, 2022

NCQA is dedicated to assessing and reporting on the quality of managed care plans and credentials verification organizations.

The NCQA certification process:

  • evaluates a CVO's management of various aspects of its data collection and verification operation, and the process it uses to continuously improve the services it provides.
  • is a voluntary review process.
  • reduces duplicative oversight and inefficient gathering of information by health plans and CVOs.
  • includes rigorous on-site evaluations conducted by a team of health care professionals and certified credentials specialists. A national oversight committee of physicians analyzes the survey team's finding and determines certification based on the CVO's compliance with NCQA standards.

The CSO underwent the on-site re-survey on April 20, 2020. The final report was received and the CSO is compliant with NCQA standards for verification services.

NCQA is an independent, non-profit organization that certifies credentials verification organizations and accredits managed care organizations. More information regarding NCQA can be obtained at

Please contact Deb Strabala, at 1-319-384-9292 for any public/written reference to the CSO as a CVO and/or their NCQA status.