UI Health Plans Customer Care Services

UI Health Plans Customer Care Services offers health-care plans designed to meet the needs of eligible UI faculty, professional and scientific, supervisory merit-exempt staff, and merit staff, and UI undergraduate and graduate student enrollees.

In addition to providing services for health plan members, we support providers by clarifying benefit coverage and working closely with Wellmark Blue Cross/Blue Shield of Iowa to ensure the benefits are carried out in accordance with the health plan contract.

The UI Health Plans staff is available to help you with your questions and concerns regarding UIChoice, UIGRADCare, and SHIP. In addition, the staff can help you with claim questions, as well as act as a liaison between you, your providers, and Blue Cross/Blue Shield.

Health Plan Choices

UI Health Plans