Medical Records Request
How to access your medical records
You may also sign up to view your child’s or another adult’s medical records through MyChart by visiting the MyChart Forms website (see link below) and completing the appropriate application form.
Please note, medical records from Medical Center Downtown (formerly Mercy Iowa City) prior to May 4, 2024, and Mission Cancer + Blood prior to June 2, 2025, are not yet available in MyChart. The transfer of these medical records to the UI Health Care MyChart Patient Portal is still in progress. The completion date for this documentation transfer is unknown at this time.
The preferred method to receive medical record requests is in writing or via MyChart. However, when these options are not available, requests may be sent via e-mail or fax.
Use our HIPAA-compliant form to authorize the release of medical information access your medical records for Medical Center University and Medical Center Downtown (formerly Mercy Iowa City)
Send in your medical record request for Medical Center University and Medical Center Downtown (formerly Mercy Iowa City).
You can submit the completed form by email, fax, or direct mail.
By Mail
Health Information Management (Medical Records)
University of Iowa Health Care
200 Hawkins Drive, HSSB Suite 100
Iowa City, IA 52242
By Email: [email protected]
By Fax: 1-319-356-3079
You can request a pre-printed form be sent to you via e-mail or by mail, please e-mail [email protected].
To avoid delays in processing, please review the form carefully and complete all sections. If the patient is a minor (less than 18 years of age), a parent or legal guardian must sign.
Questions regarding release of information for Medical Center University, Medical Center Downtown (formerly Mercy Iowa City), or the pre-printed form, may be directed to the Release of Information Office at 1-319-356-1719, Monday through Friday between 8 a.m. to 5 p.m.
You can review the University of Iowa Health Care patient rights and advocacy statement.
Ordering a Birth Certificate
Birth certificates for individuals born at UI Health Care Medical Center on University Campus or Downtown Campus (formerly Mercy Iowa City) are available from the Johnson County Recorder's Office and/or the Iowa Department of Health and Human Services.
For individuals born after July 1985, contact:
Johnson County Recorder
855 S. Dubuque St.
Iowa City, Iowa 52240
1-319-356-6093
For individuals born before July 1985; who were adopted; or whose birth records were sealed by a court of law, contact:
Iowa Department of Health and Human Services
Contact Health Information Management
Address:
Health Care Support Services Building (HSSB)
Suite 100
3281 Ridgeway Dr.
Coralville, IA 52242
Tel: 1-319-356-1719
Fax: 1-319-356-3079
Email: [email protected]