Jennifer

Pidima

BSE

Responsibilities

• Facilitate and implement quality and operational improvement initiatives for organizational wide processes and projects to improve customer satisfaction levels and business productivity.
• Evaluate processes and outcomes of care and identify opportunities for improvement.
• Lead and support multi-disciplinary teams from problem identification through resolution.
• Utilize performance improvement methodologies such as Six Sigma, Lean, 5S, and Value Stream Mapping. Manage projects through entire life cycle within approved scope, schedule, and budget.
• Develop methods for data collection, collect and retrieve data, and access databases for decision making.  
• Educate University of Iowa Hospitals & Clinics staff in performance measurement, analysis, and improvement processes and techniques.
• Develop processes to ensure quality, cost, and efficiency requirements are met.

Special Interests and Activities

• Project management
• Problem solving
• Process development
• Lean, Six Sigma, and Continuous Improvement

Contact

Phone: 1-319-467-5668
Office Address: C-521-2 General Hospital (GH)
Email: jennifer-pidima@uiowa.edu