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Office of the Patient Experience

  • Need help with a concern?
  • Patient Relations Specialists
  • Resources and Services

Our commitment to the patient

The Office of the Patient Experience serves as a bridge between patients, their families, and our care teams. Our team works closely with our staff and providers in order to offer the best quality care.

We want our patients to have the best care experience possible. To make this happen, we offer support and resources throughout the entire process: before, during, and even after you receive your care.

Contact Us

You can always contact our office with positive feedback about your care, questions, or concerns. Reach us via email or phone.

  • Call us at 1-319-356-1802
  • [email protected]

Need help with a concern?

Specialist talking to patient

Our Patient Relations Specialists

We are the voice for our patients and families. If you have a care concern, we will do our best to make sure you are heard by the appropriate leadership team so you can receive the support you need.

Other Resources to aid with issues regarding:

  • Bill Pay Assistance
  • Quality and Safety
  • Patient and Family Advisory Board
  • UI Health Care's Commitment to Diversity
  • UI Health Care's Nondiscrimination Notice

Resources and services for your appointment

We provide a variety of resources to our UI Health Care patients and families, including access to 24 hour interpreter services through our Interpreter Services program.

Interpretation services

Interpretation and Translation Services

We are the voice for our patients and families. If you have a care concern, we will do our best to make sure you are heard by the appropriate leadership team so you can receive the support you need.

Other Resources to aid with issues regarding:

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  • Review your Medical Records
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Locations and Offices

Office of the Patient Experience

CC102 Boyd Tower (BT)
Level 1, Elevator B
1-319-356-1802
[email protected]
Resource Office
In University of Iowa Hospitals & Clinics
200 Hawkins Drive, Iowa City, IA 52242
Clinical Trials currently in progress
Browse all clinical trials in progress

200 Hawkins Drive
Iowa City, IA 52242
United States

1-800-777-8442
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