Your Visit

We pledge to make your visit at all of our locations an opportunity to provide timely and appropriate care for you and your family members. You, the patient, are at the center of our care team. Your input, including preparation for your visit, goes a long way to assure your satisfaction and overall outcome.

We aim to make our services and facilities during your visit meet or exceed your expectations. We invite you to give us your feedback by contacting our Office of the Patient Experience.

Should you need to cancel an appointment or make a new one, please call 800-777-8442 or use our online appointment form.

Visiting a Patient

Please call Patient Information at 319-356-2456 for details about visiting hours and regulations for the appropriate unit.

Influenza is in our community

Protect our patients and your family:

  • Limit your visits to patients
  • Keep children at home
  • Wear a mask if you have influenza symptoms:
    • Fever
    • Cough
    • Sore throat
    • Body aches
  • Wear a mask if you have one of the following:
    • Cancer
    • Transplant
    • Pregnancy
    • HIV

Getting Here

Driving Directions

View a detailed map and receive turn-by-turn directions to reach UI Hospitals and Clinics from your home.

Parking and Hospital Map

We'll help guide you to convenient parking and then direct you to your clinic or hospital room destination within our building complex.

How to Prepare

Here's a list of things to consider before your visit to help you and your caregiver get to the heart of your health concerns.

While You Are Here

Places to Eat

In addition to on-campus choices for first-rate dining, you'll find plenty of great options in the Iowa City/Coralville area.

Places to Stay

Your lodging options include on-site accommodations as well as many choices within a five-minute drive to our doors.

Things to Do

The Iowa City/Coralville area is teeming with activities to add to your stay: shopping, hiking, and going to museums are just the start of a long list.

A Smoke-Free Visit

For your health and the health of others, University of Iowa Health Care and the UI campus are 100 percent smoke-free and tobacco-free. Smoking cigarettes (tobacco or electronic), cigars, or pipes and using chewing or smokeless tobacco is not allowed within or on the grounds. This includes parking lots, parking ramps, Kinnick Stadium area, sidewalks, and other outdoor areas on campus.

To Assist You During Your Stay

Support and Spiritual Care

Our dedicated staff is committed to providing the care and support you need for your journey to health and well being.

Services and Amenities

We take great pride in offering our patients and guests a variety of conveniences to help make your stay with us comfortable and pleasant.

Visit Details

On-Going Care

Our concern for your health continues well past your visit. We work with services in your community to assure that your care continues.

Follow-Up Visits

Your care is coordinated among a variety of clinical and nonclinical services. Follow-up visits after a surgery or other procedure help assure us that your recovery goes as anticipated.

Billing, Insurance, and Records

Because payment for services can involve a number of payers, we work to help you understand the costs, coverages, and commitments outlined on your billing statement.