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Medical Records Request

You have a right to review, on request, a copy of your medical record and/or receive a copy of your medical record for reasonable copying charges.

How to access your medical records

Access records in MyChart
Access records in MyChart
You may access your medical record information quickly and electronically with a MyChart account.

You may also sign up to view your child’s or another adult’s medical records through MyChart by visiting the MyChart Forms website (see link below) and completing the appropriate application form.

Please note, medical records from Medical Center Downtown (formerly Mercy Iowa City) prior to May 4, 2024, are not yet available in MyChart. The transfer of these medical records to the UI Health Care MyChart Patient Portal is still in progress. The completion date for this documentation transfer is unknown at this time.
  • Learn more about MyChart
  • Sign up for MyChart
  • MyChart Forms website
Access records in FollowMyHealth
Effective 1/30/2025, access to FollowMyHealth has been discontinued. Medical records for visits at Medical Center Downtown between 3/18/2022 and 5/4/2024 can be accessed by either submitting a written request or by calling 319-356-1719. The request form and additional information can be found below. Care received on or after May 4, 2024, is accessible through MyChart.

The preferred method to receive medical record requests is in writing or via MyChart. However, when these options are not available, requests may be sent via e-mail or fax.

Download and complete this form

Use our HIPAA-compliant form to authorize the release of medical information access your medical records for Medical Center University and Medical Center Downtown (formerly Mercy Iowa City)

Send in your medical record request

Send in your medical record request for Medical Center University and Medical Center Downtown (formerly Mercy Iowa City).

You can submit the completed form by email, fax, or direct mail.

By Mail

Health Information Management (Medical Records)
University of Iowa Health Care
200 Hawkins Drive, HSSB Suite 100
Iowa City, IA 52242

By Email: [email protected]
By Fax: 1-319-356-3079

Don't have a printer?

You can request a pre-printed form be sent to you via e-mail or by mail, please e-mail [email protected].

Completing a form on behalf of a child?

To avoid delays in processing, please review the form carefully and complete all sections. If the patient is a minor (less than 18 years of age), a parent or legal guardian must sign.

Have any additional questions?

Questions regarding release of information for Medical Center University, Medical Center Downtown (formerly Mercy Iowa City), or the pre-printed form, may be directed to the Release of Information Office at 1-319-356-1719, Monday through Friday between 8 a.m. to 5 p.m.

Curious about patient rights?

You can review the University of Iowa Health Care patient rights and advocacy statement.

Ordering a Birth Certificate

Birth certificates for individuals born at UI Health Care Medical Center on University Campus or Downtown Campus (formerly Mercy Iowa City) are available from the Johnson County Recorder's Office and/or the Iowa Department of Health and Human Services.

For individuals born after July 1985, contact:

Johnson County Recorder
855 S. Dubuque St.
Iowa City, Iowa 52240
1-319-356-6093

For individuals born before July 1985; who were adopted; or whose birth records were sealed by a court of law, contact:

Iowa Department of Health and Human Services

1-515-281-4944

Sidebar content
  • Your Visit
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
        • Questions for Former Mercy Iowa City Patients
      • Insurance Coverages and Patient Registration
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
        • UI Health Care Insurance Contract List
      • Medical Records Request
    • Visitor Resources
      • Visitor guidelines
        • Face Mask Guidelines and Requirements
        • Visitor Restriction FAQs for Family Members
      • Things to Do in the Iowa City Area
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Things to Do in the Hospital
      • Holiday Resources for Patients and Visitors
        • Holiday Hours
      • Send a Letter to a Hospitalized Patient
      • Send a gift
    • Patient Resources
      • Patient Rights and Responsibilities
        • Social Media Policy
        • Notice of Nondiscrimination
        • Health Content Permissions Policy
        • HIPAA Notice of Privacy Practices in English
          • Avis sur les pratiques de confidentialité
          • Cuidado de Salud de la Universidad de Iowa Aviso sobre las prácticas de privacidad
        • Patient FAQ - Nabla
        • SMS Terms and Conditions
      • Get to Know MyChart
        • MyChart Care Companion
        • eCheck-in with MyChart
        • What to Know About MyChart as a Former Mercy Iowa City Patient
      • Spiritual Services, Medical Center Downtown Campus
      • Spiritual Services, Medical Center University Campus
      • Create a Patient Blog
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • About Our Patient Experience Surveys and Provider Ratings
        • Our Commitment to the Patient Experience
        • Patient Relations Specialists
        • Patient and Family Advisory Board (PFAB)
        • UI Health Care's Commitment to Accessing Patient Care
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
        • Is 319-338-2111 calling you? It's UI Health Care
      • We Ask Because We Care
    • Driving directions and parking
      • Medical Center University Campus
      • Traffic Notifications
      • Iowa River Landing
    • How to Prepare for a Visit
      • Have an Appointment Scheduled at a Former Mercy Location?
      • New to the US? - Find The Right Care
      • On-Going Care and Follow-Up Visits
        • Home Care Options and UI Community HomeCare
        • On-Going Care Options
        • Therapy Options
      • Understanding your Health Care Team Roles
    • Medical Center on the University Campus
      • Services and Amenities
        • Lost & Found
        • UI Home Solutions–Medical Supply Store
          • Mommy and Me Bedside Delivery
        • Banking Services
        • Dietitian Services
        • Discharge Lounge
        • Environmental Services
        • Fourth Floor Salon
        • Gift Shop - Wild Rose Gifts
        • Guest and Concierge Services
        • Mailboxes and Mailing Addresses
        • Patients' Library
          • Patient Library Catalog
        • Play Spaces
        • Project Art
          • Artist—Art and Illness Series
            • As I Live and Breathe
          • Medical Museum
          • Performing Arts
          • Project Art Online Gallery - Permanent Pieces
          • Project Art Staff Directory
          • Requesting art for patient-focused spaces
          • Temporary Exhibits
            • 45th Annual Staff Art Show
            • Become a Project Art Exhibitor
            • Past Temporary Exhibits
        • Wheelchairs and Patient Escorts
        • Wifi Network and Computer Access
      • Places to Eat
        • Atrium Dining Room
        • Compass Express
        • Patient Room Service
        • Rooftop Café and Rooftop Terrace
        • The Fountain Dining Room
        • The Marketplace
      • Driving Directions and Parking
        • Visitor Parking Pass Booklet
    • Medical Center Downtown
      • Chapel
      • Driving Directions and Parking
      • Gift Shop - Goldfinch Gifts
      • Guest Lodging
    • Medical Center on the North Liberty Campus
      • Driving Directions and Parking
      • Places to Eat
        • Patient Room Service
        • Today's Menu

Locations and Offices

Health Information Management
Health Care Support Services Building (HSSB), Suite 100
1-319-356-1719
[email protected]
Resource Office
Exterior image of UI Hospitals & Clinics
In Medical Center University
200 Hawkins Drive, Iowa City, IA 52242
1-800-777-8442
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