Medical Records Request

You have a right to review, on request, a copy of your medical record and/or receive a copy of your medical record for reasonable copying charges.

How to access your medical records

Access records in MyChart
You may access your medical record information quickly and electronically with a MyChart account.

You may also sign up to view your child’s or another adult’s medical records through MyChart by visiting the MyChart Forms website (see link below) and completing the appropriate application form.

Please note, medical records from Medical Center Downtown (formerly Mercy Iowa City) prior to May 4, 2024, are not yet available in MyChart. The transfer of these medical records to the UI Health Care MyChart Patient Portal is still in progress. The completion date for this documentation transfer is unknown at this time.
Access records in FollowMyHealth
Effective 1/30/2025, access to FollowMyHealth has been discontinued. Medical records for visits at Medical Center Downtown between 3/18/2022 and 5/4/2024 can be accessed by either submitting a written request or by calling 319-356-1719. The request form and additional information can be found below. Care received on or after May 4, 2024, is accessible through MyChart.

The preferred method to receive medical record requests is in writing or via MyChart. However, when these options are not available, requests may be sent via e-mail or fax.

Download and complete this form

Use our HIPAA-compliant form to authorize the release of medical information access your medical records for Medical Center University and Medical Center Downtown (formerly Mercy Iowa City)

Send in your medical record request

Send in your medical record request for Medical Center University and Medical Center Downtown (formerly Mercy Iowa City).

You can submit the completed form by email, fax, or direct mail.

By Mail

Health Information Management (Medical Records)
University of Iowa Health Care
200 Hawkins Drive, HSSB Suite 100
Iowa City, IA 52242

By Email: [email protected]
By Fax: 1-319-356-3079

Don't have a printer?

You can request a pre-printed form be sent to you via e-mail or by mail, please e-mail [email protected].

Completing a form on behalf of a child?

To avoid delays in processing, please review the form carefully and complete all sections. If the patient is a minor (less than 18 years of age), a parent or legal guardian must sign.

Have any additional questions?

Questions regarding release of information for Medical Center University, Medical Center Downtown (formerly Mercy Iowa City), or the pre-printed form, may be directed to the Release of Information Office at 1-319-356-1719, Monday through Friday between 8 a.m. to 5 p.m.

Curious about patient rights?

You can review the University of Iowa Health Care patient rights and advocacy statement.

Ordering a Birth Certificate

Birth certificates for individuals born at UI Health Care Medical Center on University Campus or Downtown Campus (formerly Mercy Iowa City) are available from the Johnson County Recorder's Office and/or the Iowa Department of Health and Human Services.

For individuals born after July 1985, contact:

Johnson County Recorder
855 S. Dubuque St.
Iowa City, Iowa 52240
1-319-356-6093

For individuals born before July 1985; who were adopted; or whose birth records were sealed by a court of law, contact:

Iowa Department of Health and Human Services

1-515-281-4944

Locations and Offices

Health Information Management
Health Care Support Services Building (HSSB), Suite 100
1-319-356-1719
Resource Office
Exterior image of UI Hospitals & Clinics
In Medical Center on the University Campus
200 Hawkins Drive, Iowa City, IA 52242
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