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If you are experiencing COVID-19 symptoms or have been exposed to COVID-19, schedule a test or telehealth video visit in MyChart.
If you are not a MyChart user, call 1-319-384-9010 or sign up today.
Symptoms may include:
- Fever or chills in the last 24 hours
- New or worsening cough
- New or worsening sore throat
- New or worsening shortness of breath
- Sinus congestion or runny nose
- Abdominal pain
- Nausea, vomiting, or diarrhea
- Loss of taste or smell
- Fatigue
- Headache
You can check your symptoms in MyChart or call us:
How to schedule
- Log into MyChart.
- Select COVID-19 self-checker.
- Answer the questions in the self-checker.
- Schedule a COVID-19 test or telehealth video visit depending on your self-checker results.
Who is eligible?
Self-scheduled COVID-19 tests through MyChart are available for anyone age 6 months and older with a MyChart account. Children need to have their own MyChart account. For children less than 6 months, you should contact your primary care provider. If your child doesn’t have a MyChart account, it’s easy to get started.
From testing to care, faster
If you do need a COVID-19 test, we’ve got follow-up options to make sure you get the care you need as soon as possible.
- You’ll get your results within 24 hours.
- You’ll get recommendations for any medications or care you may need after your test.
- You’ll have access to our home monitoring program, which lets COVID-19 patients who qualify stay at home while receiving their care.
Get started now. Log in to your MyChart account and answer the questions in our self-checker.
If you don’t have a MyChart account, it’s easy to get started.
Don't have the MyChart app? Get it on your device:
Payments
Telehealth Video Visit
If you do not have insurance
UI Health Care will waive your patient out-of-pocket costs during the pandemic. You will not be billed for the cost of your COVID-19 telehealth video visit. Any care beyond the telehealth visit will fall under normal billing processes. Learn more about alternative sources of funding for your medical care.
If you have insurance
Co-pays
Your insurance plan will determine what your co-pay or co-insurance liability might be. Many insurers may waive patient portions for these services. You do not have to pay at the time of your visit to receive care. Your normal co-pay will be expected to be paid at the time of service for prescriptions and follow-up visits.
Coverage
Many insurance plans may cover part of the visit. You will be billed later for the difference, just like you would for any other visit. To understand your cost, please contact your health plan.
If we determine that a telehealth video visit is not appropriate for your situation, there will be no charge, and the provider will assist you in identifying next steps.
COVID-19 Test
The cost for a University of Iowa Health Care COVID-19 lab test is $201. Insurance companies across the state of Iowa, including Medicare, Medicaid, Wellmark, Aetna, and United Healthcare have agreed to waive cost-sharing if COVID-19 testing is necessary.
For uninsured patients, UI Health Care will waive your patient out-of-pocket costs during the COVID-19 pandemic.
While the cost of the COVID-19 test may be covered, other medical care costs related to your illness will depend on your insurance coverage. These medical costs could include other services, such as testing for the flu, multi-virus panels, and other respiratory illnesses.
Additional information regarding health insurance and the coronavirus is available from the Iowa Insurance Division.