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Continuum of Care Management Nursing Unit

Emergency Department Case Management (Navigators)

Collaboratively Coordinating care and facilitating clinical management and discharge needs for patients accessing care thru the Emergency Department; participating in innovative patient care projects such as texting as a communication tool post discharge.

Inpatient Case Management (Navigators)

Coordinating care and collaboratively facilitating clinical management for patients across the continuum of care.

Integrated Call Center (ICC)

Serving as a centralized resource for consumers, to receive symptom triaging, and by providing appropriate, streamlined access to the organization’s faculty, staff, and clinical services via phone and/or Web, MyChart, ACO.

Level of Care

Collaborating with UIHC providers to identify medical necessity and level of care.

RAC (Recovery Audit Contractor reviews)

Support the clinical enterprise by clinical review of external case denials and preparing documentation for appeal of medical necessity.

Utilization Management (UM)

Obtaining precertification for inpatient admissions, providing payers with clinical continued stay reviews via a variety of communication modes (telephone, faxing, electronic submission), responding to and appealing denied cases.

Sidebar content

  • Nursing Unit Descriptions
    • Ambulatory Care Services Unit
    • Children's and Women's Services Nursing Unit
    • Clinical Resource Unit
    • Continuum of Care Management Unit
    • Dialysis Services Unit
    • Intensive and Specialty Services Unit
    • Medical Surgical Services Unit
    • Perioperative Units
    • Psychiatric Units

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T100 General Hospital (GH)
1-800-777-8442
Resource Office
In University of Iowa Hospitals & Clinics
200 Hawkins Drive, Iowa City, IA 52242

200 Hawkins Drive
Iowa City, IA 52242
United States

1-800-777-8442
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