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How a dose of humor fosters connections with this nurse

Cardiovascular Intensive Care Unit nurse Andrea Jefferson balances humor with compassion to comfort patients and family members.

“I have a fair bit of a commute,” Jefferson says. “People are like, ‘Why do you travel so far for work? I say, ‘Because I learned a while ago that I like to work at the hospitals where the helicopters fly in, not where they fly out.’”