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Patient and Family-Centered Care

In Stead Family Children's Hospital

200 Hawkins Drive Iowa City, IA 52242 United States

Resource Office
1-319-353-7870
[email protected]

At Stead Family Children’s Hospital, we provide exceptional pediatric health care that prioritizes both patients and their families. We believe parents and loved ones are experts on their child, so we listen, collaborate, and work together to enhance their well-being.


Our patient- and family-centered approach ensures care is built on mutual respect and partnership, guided by core values:

  • Dignity & Respect: We honor your family’s perspectives, values, and cultural background in every aspect of care.
  • Information Sharing: Clear, honest, and timely communication helps you make the best decisions for your child.
  • Participation: We support your involvement in your child’s care at the level that feels right for you.
  • Collaboration: Your insights shape our hospital’s policies, programs, and facilities to improve care for all children.

Your voice matters, and together, we create the best possible care experience.

Patient and Family-Centered Services Staff

Our mission is to improve the health and well-being of children and families by creating a hospital culture that embraces children and families as partners in their health care.

Team
Tami
Pollari
MSN, MBA, RN
Associate Director, Children's and Women's Services, Director, Patient and Family-Centered Services

1-319-353-7870
[email protected]

Racheal
Niensteadt
M.S.
M.S., Certified Child Life Specialist, Manager, Child Life Program

1-319-356-4469
[email protected]

Child Life Program: https://uihc.org/childrens/services/child-life

Injury Prevention and Community Outreach Program

1-319-353-7972

Safety Store
Phone: 1-319-356-3543
Fax: 1-319-353-7339
[email protected]

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Stead Family Children's Hospital

200 Hawkins Drive
Iowa City, IA 52242
United States

1-888-573-5437
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