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Guest and Concierge Services at Stead Family Children's Hospital

Concierge Services provides patients and visitors with information and amenities to enhance your experience at Stead Family Children's Hospital.

Guest and Concierge Services helps with:

  • Overnight lodging, including places to stay
  • Parking
  • Patient escorting
  • Dining
  • Local attractions and information
  • In-kind donations
  • Lost and Found
  • Special requests (special occasions, emergency needs, etc.)
  • Wayfinding
  • Shopping
  • Intra-transportation (Iowa City, Coralville area)
  • Emergency needs
  • Computer and internet access 
  • Notary service
  • Photo copying 
  • Fax services

Concierge Locations at Stead Family Children's Hospital

Concierge - Gerdin Family Lobby
Concierge - Gerdin Family Lobby
Gerdin Family Lobby
Elevator E, Level 1
8 a.m. to 5 p.m. weekdays
Call 1-319-678-5500
Information Desk - Main Entrance
Information Desk - Main Entrance
Gerdin Family Lobby
Across from public elevators, Level 1
Anytime 24/7: Call 101 from a hospital or blue Help Phone for information and directions
Sidebar content
  • Your Child's Visit
    • Patient Resources
      • How to prepare for your child's visit
        • Coming to your appointment
      • Child Life
        • Child Life Internship and Fellowship Information
        • Facility Dog Program
      • Create or Read a Patient Blog
      • Educational Services
      • Get to know MyChart
        • eCheck-in with MyChart
      • Guest and Concierge Services
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • Patient Relations Specialists
        • Patient and Family Advisory Board (PFAB)
      • Patient Rights and Responsibilities
        • Social Media Policy
        • HIPAA Notice of Privacy Practices in English
        • Notice of Nondiscrimination
        • SMS Terms and Conditions
      • Pediatric Clinical Trials
      • Social Services
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
    • Services and Amenities at Stead Family Children's Hospital
      • Driving Directions and Parking
      • Places to Eat
        • Guest Meal Room Service
        • Bread Garden Cafe - Gerdin Family Lobby
        • Gerdin Family Lobby Café
        • Patient Room Service at Stead Family Children's Hospital
      • Fourth Floor Salon
      • Janice and Bruce Ellig Children's Library
      • Kaleidoscope Gift Shop
      • Medical Museum
      • Play Spaces
      • Project Art
        • Artwork inside Stead Family Children's Hospital
        • Online Gallery
      • Safety Store
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
        • Financing Assistance for Children's Health Care
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
        • UI Health Care Insurance Contract List
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
      • Medical Records Request
        • Medical record privacy and adolescent patients
    • Visitor Resources
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Send a Letter to a Hospitalized Patient
      • Send a gift
      • Things to Do in the Iowa City Area
      • Visitor Guidelines
        • No Tobacco Use
      • Visitor Parking Pass Booklet
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    200 Hawkins Drive
    Iowa City, IA 52242
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    1-888-573-5437

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