Skip to main content
We're Open!
Our North Liberty campus is now open. Orthopedics and rehabilitation, emergency department, 24-hour pharmacy, and more.
Patients: Please check your appointment confirmation or log in to your MyChart account to verify your appointment location.
Learn More
  • Request an Appointment
  • MyChart
  • Pay a Bill or Get an Estimate
  • For Referring Providers
  • Explore UI Health Care
    • Adult Care
    • Pediatric Care
    • Cancer Center
    • Carver College of Medicine
Stead Family Children's Hospital
Main Menu
  • Find a Provider
  • Pediatric Services
  • Locations
  • Your Child's Visit
More Menu
Stead Family Children's Hospital
  • About Us
  • Contact Us
  • COVID-19
  • Donations
  • Educational Resources & Support Groups
  • Health Topics
  • News and Stories
  • Pediatric Clinical Trials
  • Share Your Child's Story
  • Find a Provider
  • Pediatric Services
  • Locations
  • Your Child's Visit
  • Request an Appointment
  • MyChart
  • Pay a Bill or Get an Estimate
  • For Referring Providers
  • Explore UI Health Care
    • Adult Care
    • Pediatric Care
    • Cancer Center
    • Carver College of Medicine
  • About Us
  • Contact Us
  • COVID-19
  • Donations
  • Educational Resources & Support Groups
  • Health Topics
  • News and Stories
  • Pediatric Clinical Trials
  • Share Your Child's Story
Stead Family Children's Hospital
  • Your Child's Visit
    • Patient Resources
      • How to prepare for your child's visit
        • Coming to your appointment
      • Child Life
        • Child Life Internship and Fellowship Information
        • Facility Dog Program
      • Create or Read a Patient Blog
      • Educational Services
      • Get to know MyChart
      • Guest and Concierge Services
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • Patient Relations Specialists
      • Pediatric Clinical Trials
      • Social Services
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
    • Services and Amenities at Stead Family Children's Hospital
      • Driving Directions and Parking
      • Places to Eat
        • Guest Meal Room Service
        • Bread Garden Cafe - Gerdin Family Lobby
        • Gerdin Family Lobby CafĂ©
        • Patient Room Service at Stead Family Children's Hospital
      • Fourth Floor Salon
      • Janice and Bruce Ellig Children's Library
      • Kaleidoscope Gift Shop
      • Medical Museum
      • Play Spaces
      • Project Art
        • Artwork inside Stead Family Children's Hospital
        • Online Gallery
      • Safety Store
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
        • Financing Assistance for Children's Health Care
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
        • UI Health Care Insurance Contract List
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
      • Medical Records Request
        • Medical record privacy and adolescent patients
    • Visitor Resources
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Send a gift
      • Visitor Parking Pass Booklet
      • Visitor guidelines, screenings, and restrictions
        • No Tobacco Use
Breadcrumb
  1. Home
  2. Your Child's Visit
  3. Patient Resources
  4. Guest and Concierge Services at Stead Family Children's Hospital
Email Guest and Concierge Services at Stead Family Children's Hospital
Share Guest and Concierge Services at Stead Family Children's Hospital on Facebook
Share Guest and Concierge Services at Stead Family Children's Hospital on Twitter
Share Guest and Concierge Services at Stead Family Children's Hospital on LinkedIn
Print Guest and Concierge Services at Stead Family Children's Hospital

Guest and Concierge Services at Stead Family Children's Hospital

Concierge Services provides patients and visitors with information and amenities to enhance your experience at Stead Family Children's Hospital.

Guest and Concierge Services helps with:

  • Overnight lodging, including places to stay
  • Parking
  • Patient escorting
  • Dining
  • Local attractions and information
  • In-kind donations
  • Lost and Found
  • Special requests (special occasions, emergency needs, etc.)
  • Wayfinding
  • Shopping
  • Intra-transportation (Iowa City, Coralville area)
  • Emergency needs
  • Computer and internet access 
  • Notary service
  • Photo copying 
  • Fax services

Concierge Locations at Stead Family Children's Hospital

Concierge - Gerdin Family Lobby
Concierge - Gerdin Family Lobby
Gerdin Family Lobby
Elevator E, Level 1
8 a.m. to 5 p.m. weekdays
Call 1-319-678-5500
Information Desk - Main Entrance
Information Desk - Main Entrance
Gerdin Family Lobby
Across from public elevators, Level 1
Anytime 24/7: Call 101 from a hospital or blue Help Phone for information and directions
Sidebar content
  • Your Child's Visit
    • Patient Resources
      • How to prepare for your child's visit
        • Coming to your appointment
      • Child Life
        • Child Life Internship and Fellowship Information
        • Facility Dog Program
      • Create or Read a Patient Blog
      • Educational Services
      • Get to know MyChart
      • Guest and Concierge Services
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • Patient Relations Specialists
      • Pediatric Clinical Trials
      • Social Services
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
    • Services and Amenities at Stead Family Children's Hospital
      • Driving Directions and Parking
      • Places to Eat
        • Guest Meal Room Service
        • Bread Garden Cafe - Gerdin Family Lobby
        • Gerdin Family Lobby CafĂ©
        • Patient Room Service at Stead Family Children's Hospital
      • Fourth Floor Salon
      • Janice and Bruce Ellig Children's Library
      • Kaleidoscope Gift Shop
      • Medical Museum
      • Play Spaces
      • Project Art
        • Artwork inside Stead Family Children's Hospital
        • Online Gallery
      • Safety Store
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
        • Financing Assistance for Children's Health Care
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
        • UI Health Care Insurance Contract List
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
      • Medical Records Request
        • Medical record privacy and adolescent patients
    • Visitor Resources
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Send a gift
      • Visitor Parking Pass Booklet
      • Visitor guidelines, screenings, and restrictions
        • No Tobacco Use
Did you have a positive experience?

Did you have a good experience with a provider or other member of UI Health Care? 

Pass along a compliment and we will make sure that it gets to the right person.

  • [email protected]
  • 1-319-356-1802
Stead Family Children's Hospital

200 Hawkins Drive
Iowa City, IA 52242
United States

1-888-573-5437
  • Your child's appointment
  • Directions and parking
  • See all locations
  • Facebook
  • Twitter
  • Youtube
  • Instagram

Patients & Visitors

  • Your child's visit
  • MyChart
  • Contact us
  • Find a provider
  • Browse medical services
  • Resources and support groups
  • News and patient stories
  • Share your child's story
  • Health topics

Employees & Community

  • Resources for referring providers
  • Refer a patient online
  • Request a consult
  • Clinical Trials
  • About us
  • Join our team
  • Employee updates
  • Nondiscrimination Notice
  • HIPAA Notice of Privacy Practice
  • Web Privacy Policy
  • Accessibility
  • Translation services
  • Patient Experience Office
  • Guest and Concierge Services
  • Spiritual Services
  • Volunteer Services
  • Price Transparency
  • Sitemap
  • cancer.uiowa.edu
  • uihealthcare.org
  • medicine.uiowa.edu
  • Medicine Iowa Magazine
Copyright © 2025

The University of Iowa. All Rights Reserved.