Recognizing UI Health Care providers with top scores for patient experience
The Office of the Patient Experience recently recognized 276 outpatient and 48 inpatient providers with Patient’s Choice Awards for their excellence in patient experience. This is the highest number of providers we’ve ever recognized.
“We love celebrating the providers whose extraordinary dedication places them in the top 10% nationally for communication and connection,” says Kip Pedersen, Director of the Office of the Patient Experience. “Their compassion, expertise, and commitment to exceptional patient care inspires us all. We are all so proud of you.”
Recognition was based upon patient responses to fives questions within the “care provider” section of patient surveys:
- Concern showed for your questions or worries.
- Explanations given to you about your problem or condition.
- Efforts to include you in decisions about your care.
- Discussion of any proposed treatment (options, risks, benefits, etc.).
- Likelihood of your recommending care provider to others.
All UI Health Care providers who received 30 or more completed medical practice patient surveys in FY25 were eligible for recognition. Only providers with an aggregate score in the top 10% nationally were recognized.
- Anderson, Aaron
- Aburizik, Arwa K
- Adam, Anece H
- Albrecht, Sarah
- Allen, Jason E
- Alsaker, Nicole A
- Andersen, Allan M
- Anderson, Carryn M
- Annam, Kiran
- Antes, Lisa M
- Baker-El Abiad, Kimberly M
- Bax, Cortney
- Beck, Mary Gwen
- Becker, Rachel L
- Berg, Ann-Marie H
- Berns, Jennifer L
- Bettendorf, Brittany A
- Beyer, Nancy E
- Bijlani, Rahul M
- Binkley, Elaine M
- Blum, Nicole
- Bobst, Lauren E
- Boese, Erin
- Boldt, H Culver
- Bolger, Holly-Marie
- Bonnett, Kristine M
- Breitbach, Kaitlin
- Brennan, Theresa
- Bruce, Clarissa R
- Buatti, John
- Burchette, Lauren M
- Buroker, Thomas
- Butler, Rachel R
- Cadaret, Linda M
- Carlson, Bianca B
- Carr, Kaitlin S
- Carr, Courtney
- Caster, Joseph M
- Cates, Joseph R
- Chen, Philip
- Cheung, Kevin
- Chouinard, Joyce
- Christensen, Lori A
- Ciliberto, Michael A
- Cleveland, Mark G
- Cline, Erin L
- Cochran, Annalisa M
- Collappakkam, Padmalatha K
- Comellas, Alejandro P
- Conner, Laura E
- Connett, Meghan A
- Conroy, Anna L
- Cooper, Christopher
- Crippin, Nicholas
- Cullen, Elizabeth R
- Curtis, Vanessa A
- Dalton, Brittany
- Davenport, Channa Z
- Davis, Benjamin P
- Davis, Rebecca S
- Davis-De Geus, Megan S
- Dietzel, Megan
- Dimarco, Michael J
- Dlouhy, Kathleen E
- Doresca, Pascale F
- Drew, Cara
- Drury, Mary M
- Dumitrescu, Alina V
- Eastman, Evan
- Eastvold, Joshua S
- Edeker, Brian L
- Einsweiler, Brooke E
- El Abiad, Rami G
- Elas, Diane
- Engel, Courtney
- Farrell, Angela T
- Fattal, Deema A
- Ferroni, Kelly L
- Fiordellisi, Wendy
- Fishbane-Gordon, Meredith L
- Fisher, Ryan M
- Fleege, Nicole M
- Foulker, Brianne M
- Freese, Margaret E
- Garza, Alexandra A
- Gebska, Milena A
- Geerling, Joel C
- Gehl, Carissa R
- Gerke, Alicia K
- Giudici, Paula A
- Gnade Demik, Colette M
- Goff, Nicole H
- Goins, Kenneth M
- Graf, Elizabeth M
- Graham, Lauren E
- Green, Lynda A
- Greiner, Mark A
- Groen, Jacob A
- Gross, Thomas J
- Groves, Andrew P
- Gullickson, Gregory L
- Gunderson, Alan E
- Gunderson, Carissa B
- Gustoff, Elayne J
- Halbmaier, Katie A
- Hamzeh, Nabeel Y
- Harb, Nidal H
- Harichand-Herdt, Seema
- Harrison, Brooke
- Hart, Kimberly J
- Hayward, Erin E
- Heath, Mallory J
- Heddinger, Steven
- Heinzman, Annette
- Heithoff, Brad E
- Hennings, Suzanne
- Heth, Jodi A
- Hill, Emily K
- Hingl, Gretta
- Hoffman, Henry T
- Hong, Sandy D
- Hopson, James R
- Hornick, Douglas B
- Hoshi, Hisakazu
- Houston, Stephanie J
- Howe, Vera M
- Hrabe, Jennifer
- Huber-Keener, Kathryn J
- Jansen, Morgan J
- Johnson, Krista M
- Johnson, Mary
- Johnson, Reed A
- Jones, Bobbi J
- Jons, Leon
- Jung, Michael J
- Jungen, Jennifer L
- Kaliszewski, Susan
- Karanikolas, Amanda R
- Kasper, Stacie A
- Kass, Gretchen M
- Katz, Daniel
- Katz, David A
- Keith, Jerrod N
- Kelley, John T
- Kemp, Pavlina S
- Kies, Valerie O
- Kinney, James R
- Kinzer, Samuel E
- Kirkpatrick, Lauren
- Klein, Michael W
- Knoop, Kaytee L
- Koch, Jessie T
- Koro, Sami S
- Kraus, Sara J
- Kremer, Courtney E
- Kresowik, Jessica
- Kuppachi, Sarat C
- Lanternier, Matthew L
- Larson Ode, Katie M
- Larson, Scott T
- Laux, Douglas E
- Law, Ian H
- Lee, Linda M
- Lenert, Aleksander
- Liesveld, Jill L
- Lockwood, Gina M
- Lorenzen, Allison W
- Lukenbill, Joshua
- Lumpa, Katie L
- Lundberg, Jerilyn
- Machir, Morton
- Madhoo Reynolds, Natasha L
- Maginot, Magdalena M
- Magrane, Laura R
- Mancuso, Abigail C
- Manternach, Jennifer R
- Manwiller, Hailey M
- Matveeva, Julia N
- McDermott, Linda M
- McDonald, Megan E
- McGee, Jennifer M
- Melvin, Jennifer E
- Menezes, Arnold H
- Minion, Sarah C
- Mischel, Rebecca A
- Mitchell, Brandy
- Morcuende, Jose A
- Morse, Emily E
- Mou, Eric
- Muellerleile, Michael R
- Murray, Miriam E
- Naz, Nadia
- Newland, Amber L
- Nijjar, Upneet K
- Noureddine, Lama
- Obryan, Collin
- O’Connor, Eden A
- Ogunsakin, Amie
- Osterhaus, Julie
- Owens, James W
- Parris, Gretchen A
- Patterson, Brendan M
- Paullus, Mishelle L
- Pavlisin, Jennifer
- Pearson, Megan E
- Pesce, Liuska M
- Petersen, Natalie M
- Pitts, Amanda J
- Poggemiller, Andrew M
- Polk, Sarah E
- Polyak, Steven F
- Pouw, Andrew E
- Powers, Jason M
- Quinlan, Jeffrey D
- Rahhal, Riad M
- Ramakrishna, Akhila
- Rappaport, Charles A
- Reid, Jennifer A
- Richards, Jackson R
- Ross-Shapiro, Evelyn
- Russell, Stephen R
- Sanchez, Rolando
- Schilling, Margo L
- Schluensen, Claire M
- Schnoor, Debra K
- Schol, Cindy L
- Scholz, Jill H
- Schultheis, Christian P
- Schwickerath, Patricia
- Seffker, Courtney J
- Selby, John C
- Shaffer, Sarah A
- Shahid, Khadija S
- Shapleigh, Claire L
- Shaw, Courtney A
- Shaw, Tracy L
- Sherman, Scott K
- Shibli-Rahhal, Amal A
- Shy, Michael E
- Silverman, Margarida M
- Sindt, Christine W
- Skafidas, Mary K
- Skelly, Kelly S
- Skopec, Zachary P
- Smith, Jessica K
- Soltys, Karissa L
- Staffey, Kimberly S
- Stockdale, Colleen K
- Stoll, Haley
- Stone, Edwin M
- Streit, Judy A
- Strouse, Jennifer L
- Struve, Ann R
- Suneja, Jeanenne M
- Tenev, Vesselin T
- Thomas, Jessica R
- Thompson, Hannah J
- Torres, Julie A
- Udelhofen, Steven M
- Vollstedt, Annah J
- Wagner, Vincent M
- Ward, Kelly K
- Wendel, Danielle J
- White, Katherine M
- Wilbur, Jason K
- Wilkinson, Mark E
- Willis, Melissa S
- Wilson, Jeffrey S
- Wolf, Brian R
- Woodroffe, Lisa M
- Yoder Dowden, Amy M
- Yumul-Non, Ily Kristine
- Zhorne, Leah M
- Zhou, Jin
- Zink Baxter, Alexa J
- Zolot, Andrew
UI Health Care has been presenting the Patient’s Choice Awards for five years. 38 providers have received this award consecutively each year. This is for outpatient providers only.
- Baker-El Abiad, Kimberly
- Beck, Mary Gwen
- Binkley, Elaine M
- Boldt, H Culver
- Bolger, Holly-Marie
- Brennan, Theresa
- Butler, Rachel R
- Carr, Courtney
- Christensen, Lori A
- Conner, Laura E
- Connett, Meghan
- Davis, Rebecca S
- Elas, Diane
- Fiordellisi, Wendy
- Foulker, Brianne M
- Giudici, Paula A
- Goff, Nicole H
- Gross, Thomas J
- Hoffman, Henry T
- Hornick, Douglas B
- Johnson, Krista M
- Jungen, Jennifer L
- Kaliszewski, Susan
- Kemp, Pavlina S
- Kresowik, Jessica
- McDonald, Megan E
- Murray, Miriam E
- Parris, Gretchen A
- Paullus, Mishelle L
- Pesce, Liuska M
- Rahhal, Riad M
- Selby, John C
- Shaffer, Sarah A
- Skelly, Kelly S
- Stockdale, Colleen K
- Ward, Kelly K
- Willis, Melissa S
- Zink Baxter, Alexa J
“I am so pleased to see so many providers who rank among the best in the nation, delivering clear communication in a compassionate way to our patients,” says Theresa Brennan, MD, Chief Medical Officer.
This was the first year we recognized inpatient physicians for delivering exceptional patient experiences. Advanced practice providers will be added in upcoming years. Recognition was based upon patient responses to core questions within the “care provider domains” across these surveys:
- Inpatient Adult (HCAHPS)
- Inpatient Pediatrics
- Inpatient Behavioral Health
- Neonatal Intensive Care Unit (NICU)
- Adult Emergency Department
- Pediatric Emergency Department
All UI Health Care physicians with 20 or more completed inpatients surveys in FY25 whose scores were attributed to physicians serving as the attending provider during a patient’s hospitalization were eligible for recognition. Only physicians with an aggregate score in the top 10% nationally were recognized.
- Aboul Hosn, Maen S
- Al Ayoubi, Adnan M
- Al-Gurayshi, Zaid
- Aziz, Hassan
- Bashir, Mohammad
- Bayon, Rodrigo
- Chan, Carlos H
- Dhakal, Prajwal
- Dlouhy, Kathleen E
- Doherty, Brian
- Eastvold, Joshua S
- Edeker, Brian L
- Gill, Christine M
- Gonzalez Bosquet, Jesus
- Groth, Heather L
- Guyton, Kristina L
- Hill, Emily K
- Hitchon, Patrick
- House, Hans R
- James, Emma V
- Kuperman, Ethan F
- Larson, Evan P
- Luangrath, Mitchell A
- McDonald, Megan E
- Mou, Eric
- Nagarajan, Nagalakshmi
- Nau, Peter N
- Olinger, Catherine R
- Peraud, Peter J
- Poonsombudlert, Kittika
- Powers, Edward M
- Pugely, Andrew
- Rios, Danielle R
- Shaikh, Hira Ghazal
- Sharma, Vikram
- Shepard, Jami L
- Sherman, Scott K
- Silverman, Margarida M
- Smollen, Margaret A
- Steinberg, Ryan L
- Strouse, Christopher
- Sutamtewagul, Grerk
- Vanorny, Dallas A
- Wagner, Vincent
- Wenzel, Lori S
- Whited, Brent W
- Witalka, Timothy J
- Zabner, Joseph