Communication and coordinated care services for referring providers
When you refer a patient to University of Iowa Health Care, you are placing your trust in us. Providing the best medical care—and coordinating and communicating your patient’s care with you—is a privilege and a responsibility we take seriously.
UI CareLink provides physicians and other health care providers who refer patients to UI Health Care a secure and up-to-date online resource for following a patient’s treatment and progress.
UI CareLink Benefits
With UI CareLink, you can:
- Refer a patient to a UI Health Care provider electronically.
- View medical records, including procedure notes, surgery reports, clinic notes, medications, and lab results.
- Download patient records related to your referral that can be printed or imported into your electronic medical record.
- Upload patient records and information.
Ready to use UI Carelink?
If you are interested in becoming a UI CareLink user, please first review our UI CareLink FAQs:
And then complete the following onboarding documents:
UI CareLink Site User Confidentiality and Use Agreement
UI CareLink Practice Organization Registration Agreement
Have questions or need support?
You can visit the UI CareLink login portal here.
Frequently asked questions about UI CareLink
- View medical records, including procedure notes, surgery reports, clinic notes, medications, and lab results
- Download patient records related to your referral that can be printed or imported into your electronic medical record
- Upload patient records and information
You are able to view information for 90 days after the patient’s last encounter at UI Hospital & Clinics, online via the UI CareLink program.
Yes. This will allow your staff to access patient reports for individual physicians or members of the practice group.
Your practice group will be responsible for notifying UI CareLink of any staff changes.
A number of triggering events will prompt an email notification alerting you to access UI CareLink for new information about your referred patient. You will receive at most one email prompt per day if one of the following events occurs:
- Inpatient admission
- Outpatient visit arrived/checked in
- Inpatient discharge
- Emergency Department admission
You are able to view the medical records related to a referral you or your provider group has made. Examples of available documentation include: progress notes, clinic notes, procedure reports, discharge summaries, surgery reports, labs, and radiology and pathology reports.
If the patient has had other care provided at UI Hospitals & Clinics not related to the referral your provider group has made, that portion of the medical record is not available.
Not at this time. Please contact the specialist by phone.
Is UI CareLink a replacement for physician-to-physician collaboration?
No. This is an enhancement to the communication and relationship with you, the referring physician/provider. Personal communication, over the phone or in person, is still a vital part of our collaborative care of the patients you refer.
Yes. Release-of-information requests should be faxed to UI Health Care Health Information Management at 1-319-356-3079.
Patients at UI Health Care are asked during every visit if they would like to provide the name of a primary or referring physician who should receive communication regarding the visit. If the patient lists the name of a UI CareLink physician, this is considered an established relationship, and that physician will receive medical information associated with that visit. If the patient does not share a provider’s name, no established relationship has been made, which means information regarding the encounter will not be shared.
Yes. The maximum file size is 100 MB. Allowed file types are JPEG, WAV, MPG, PDF, DOC, TIF, JPG, TXT, XLS, PNG, BMP, GIF, DOCX, and MP4.
The patient did not list you as the referring or primary care provider when checking in, or the provider’s name was removed at the patient’s request. UI CareLink offers access to records for 90 days after the visit. Contact UI Health Care Health Information Management at 1-319-356-1719 or [email protected] for further assistance or to submit a release-of-information request.