Susan K.

Berends

ARNP, NNP-BC, DNP, CPNP

Responsibilities

• Analyze and report quality measures and resource management utilization
• Evaluate processes and outcomes of care and identify opportunities for improvement
• Provide guidance for statistical reporting
• Provide benchmark data for hospital units and departments
• Assist with implementation and compliance reporting of recommended national healthcare quality standards
• Educate University of Iowa Hospitals and Clinics staff in performance measurement, analysis, and improvement
• Facilitate performance improvement teams

Special Interests and Activities

• Advanced Practice Provider, professional interests
• Vice President, Iowa chapter of the National Association of Neonatal Nurses
• Member, Sigma Theta Tau, Gamma Chapter

Contact

Phone: 1-319-384-9593
Fax: 319-353-7043
Office Address: C-52-G General Hospital (GH)
Email: [email protected]