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Susan K.
Berends
ARNP, NNP-BC, DNP, CPNP

BerendsS
Quality and Safety Specialist

Responsibilities

  • Analyze and report quality measures and resource management utilization
  • Evaluate processes and outcomes of care and identify opportunities for improvement
  • Provide guidance for statistical reporting
  • Provide benchmark data for hospital units and departments
  • Assist with implementation and compliance reporting of recommended national healthcare quality standards
  • Educate University of Iowa Health Care staff in performance measurement, analysis, and improvement
  • Facilitate performance improvement teams

Special Interests and Activities

  • Advanced Practice Provider, professional interests
  • Vice President, Iowa chapter of the National Association of Neonatal Nurses
  • Member, Sigma Theta Tau, Gamma Chapter

Contact

Phone: 1-319-384-9593
Fax: 319-353-7043
Office Address: C-52-G General Hospital (GH)
Email: [email protected]

Training and Education

Certifications

Post-Masters Certificate, Neonatal Nurse Practitioner (NNP)

Pediatric Nurse Practitioner

Degrees

DNP, University of Iowa, Iowa City, Iowa

MA, University of Iowa, Iowa City, Iowa

BSN, University of Iowa, Iowa City, Iowa

1-800-777-8442
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