Use our video visit service to get your flu or COVID-19 symptoms checked out

Talk to a provider from the comfort and safety of your own home using your smartphone or computer.

Video Visits Illustration

If you have flu symptoms or health concerns related to the 2019 Novel Coronavirus (COVID-19), you can schedule a video visit with one of our providers.

Symptoms may include:

  • Fever
  • New or worsening cough

A video visit using your smartphone or computer reduces the risk of transmitting illness from person to person. You’ll get the same great care without leaving your house. Video visits are fast, easy, and safe.

Our providers will ask you about your symptoms and walk you through whatever next steps are necessary.


How to Schedule

Schedule a video visit through MyChart.

Visit MyChart

Get the MyChart App

For Apple Devices

For Android Devices

Don't have a MyChart account?

Call 1-319-384-9010.

For life-threatening emergencies, please call 911 immediately.

Start your virtual visit in MyChart

  1. Log in to MyChart or create a MyChart account.
  2. Click or tap “Schedule an Appointment”.
  3. Select “Video visit: Flu and 2019 Novel Coronavirus (COVID-19)".
  4. Fill out the brief questionnaire about your symptoms.
  5. Select an available time for your appointment.
  6. Complete e-Check In.

You will receive instructions on how to download Vidyo, the secure video service we use for video visits. Simply follow those instructions and then get ready to meet your provider at the appointment time you chose.


Payments

If your insurance does not cover this service, the cost of your visit will not exceed $30. This would not include any prescription orders or follow up visits.

Many insurance plans will cover part of the visit, and you will be billed later for the difference. To find your exact price, please contact your health plan.

If we determine a virtual visit is not appropriate for your situation, there will be no charge, and the provider will assist you in identifying next steps.

Video visit hours

Day of the Week Hours of Operation
Sunday 7 a.m. to 5 p.m.
Monday 7 a.m. to 7 p.m.
Tuesday 7 a.m. to 7 p.m.
Wednesday 7 a.m. to 7 p.m.
Thursday 7 a.m. to 7 p.m.
Friday 7 a.m. to 7 p.m.
Saturday 7 a.m. to 5 p.m.

Who is eligible?

Video visits are available to anyone age 2 and older. Children need to have their own MyChart account.

Our providers are licensed to practice in Iowa. We can see patients who are residents of any state, but you will need to physically be in Iowa during the video visit.