Reserving a spot at UI QuickCare or UI Urgent Care

When you reserve a spot online, you choose the time that works best for you. Then you can continue your work day, run errands, or just relax at home. And MyChart users can use eCheck-in to fill out their paperwork—such as insurance information and medical history—online, before arriving at the clinic. This gives you the option to arrive at the clinic closer to the time you'll be seen, which means less time spent sitting in the waiting room.

Use UI QuickCare or UI Urgent Care any time you need care for an acute illness that requires same-day care. If it's an emergency, you should dial 911 instead. UI QuickCare and UI Urgent Care are not meant for appointments for chronic health issues or preventative care. You should make those appointments with your primary care provider as you normally would.

Both UI QuickCare and UI Urgent Care treat acute illnesses, but UI Urgent Care has added services, like X-ray, IV fluids, comprehensive on-site lab services, and offers extended evening and weekend hours and even some holiday hours.

Yes. When you get to the clinic, check in with our staff so they know that you're ready to be seen. Be sure to bring your insurance information with you.

No. Reserving a spot online lets you pick an estimated time to be seen. It's a way to help you choose when to arrive at the clinic, and that can reduce the amount of time you need to spend sitting in the waiting room.

The time you sign up for your UI QuickCare or UI Urgent Care visit is only an estimate. The actual time you are seen will depend on several factors, including the number of patients already being treated in the clinic and the variety of their illnesses.

Patients who need more urgent or immediate care generally receive attention sooner. Your actual wait time may change based on our staff's assessment of each arriving patient, including walk-in patients who were unable to use the reservation tool.

If there isn't a time that works for you, you can still contact the clinic by phone and ask about walk-in availability.

If you get to the clinic more than 10 minutes after the arrival time you chose, your slot will not be held, but you can still check in as a walk-in patient.