Child Health Specialty Clinics Family Navigators are staff members who are also the parent or primary caregiver of a child with special health care needs. They work with families to provide emotional support, systems navigation, and connections to community resources.
What We Do
- Offer Emotional Support
- Listen to concerns, frustrations, and fears
- Celebrate successes
- Help families build upon their strengths
- Support the development of advocacy skills
- Recognize and strengthen natural supports
Navigate Health, Educational, and Social Service Systems
- Appointment and referral assistance
- Attend meetings and appointments at family request
- Assist with insurance, waiver, and other funding applications
Connect to Community Resources
- Specialty and therapy providers
- Assistive technologies
- Camps
- Childcare
- Respite
- Sibling activities
- Support groups
- Transportation
How We Help
Many families new to the world of special health care diagnoses, or going through new challenges, find that talking with another family member, someone who has "been there," helps. Family Navigators are parents or caregivers who have:
- Had similar challenges
- Felt the same feelings of grief, sadness, loss, and joy
- Found ways to take care of themselves and their families
Family Navigators can help families lower their stress so they can manage their child's care a little more easily.
Locations and Offices
865 Lincoln Road, Suite 500, Bettendorf, IA 52722-4199
204 West 7th Street, Carroll, IA 51401-2367
240 N. Bluff Blvd., Suite 200, Clinton, IA 52732
904 E. Taylor, Suite B, Creston, IA 50801-4005
911 S. Mill St., Suite 6, Decorah, IA 52101-1342
1789 Elm Street, Suite B, Dubuque, IA 52001
804 Kenyon Road, Suite G, Fort Dodge, IA 50501-4901
212 8th Avenue SE, Oelwein, IA 50662-2448
1005 E Pennsylvania Avenue, Suite 102A, Ottumwa, IA 52501-1434
1014 Nebraska Street, Sioux City, IA 51105-1435
1200 First Avenue East, Spencer, IA 51301-4330