Filling a new prescription is easy:
- When the doctor prescribes your new medicine, your specialty pharmacist will try to meet with you during the same clinic visit. If you do not meet with a specialty pharmacist, they will follow up by phone or set up a follow-up visit. We will talk with you about how to take the medicine, how the medicine works, and answer any questions.
- Some medicines will take a few days to be approved by your insurance. We let your insurance company know about the new prescription and make sure it is approved.
- We will send your medicines right to you or have them ready for pick up at a UI Health Care Pharmacy.
- If you have questions, we can help you by phone. After you start the medicine, we call you to make sure you are not having any side effects.
- We will call you as refills are needed and to check that the medicines are working for you.