Specialty Pharmacy Services

A specialty pharmacist works closely with you to make sure you understand your medicines and that they are working for you. Usually specialty medications have a specific schedule to follow or must be stored and delivered in ways to increase their effectiveness. Sometimes the medications are expensive and require assistance to be sure they’re available to you. 

As part of your care team, our specialty pharmacists work closely with your doctor to be sure any concerns about your medications are shared with your entire team. The pharmacist will teach you how to take your medications and to help you monitor any side effects.

For patients who are already familiar with our services, consult our Refills Guide.

For patients new to our services, here are the steps we will follow.

1. When the doctor prescribes your new medicine, often your specialty pharmacist will meet with you during the same clinic visit. We explain how the medicine works and answer any questions you have.
2. Some medicines require a few days to be approved by your insurance. We take care of letting your insurance company know about the new prescription and see that it is approved. 
3. We will deliver your medications right to your home or have them available for pick up.
4. If there are questions or concerns as you begin taking the medicine, we’re available to help you by phone. Shortly after you have started the medication, we will check with you by phone to make sure you’re not having any serious side effects.
5. We will check in with you periodically, as refills are needed and to double check that you’re adjusting OK to the medicine.