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Patients to Be Transported by AirCare

Information AirCare will need for a request to transport from a hospital:

  • Patient demographic information
  • Sending facility name and sending care provider name
  • Your contact information
  • Patient diagnosis
  • Patient medical condition and brief clinical course
  • Patient weight

Information AirCare will need for a request to transport from the scene:

  • Identify yourself and your agency
  • Identify your location
  • Ground contact information
  • Patient information and brief description of the incident and clinical care
  • Patient estimated weight

Billing for AirCare

Many insurers will cover some costs for emergency medical helicopter transport to the most appropriate medical facility in cases of serious injury or illness.

For questions about costs associated with medical transport or questions about bills or coverage for services, please contact our patient advocacy team at 855-896-9067 M-F: 6 a.m. to 4:30 p.m. (PST).

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  • Emergency
    • Emergency Department locations
      • Downtown Campus
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    • Emergency Department Process: Step by Step
    • Heart Attack
    • Medical Toxicology
    • AirCare Emergency Transport
      • History of AirCare
      • Activation Criteria
      • AirCare Response Times
      • Logistics and Safety for Aircare
      • Patients to Be Transported by AirCare
      • Rapid Response Program

Locations and Offices

Emergency Department (1 RCP)
1 Roy J. Carver Pavilion (RCP)
Level 1, Elevator E
1-319-356-2233
Emergency Room
Emergency Room Entrance at UI Hospitals & Clinics
In Medical Center University
200 Hawkins Drive, Iowa City, IA 52242

Patient Stories

Heart attack survivor reunites with lifesaving AirCare team
February 4, 2026
Multiple news outlets joined Owen Meyer as he met the Quad Cities AirCare flight crew who saved his life 
AirCare patient reunites with team who helped save him

Related News


Browse More
University of Iowa Health Care expands critical life support care on AirCare
August 27, 2025
UI Health Care is one of only several hospitals in Iowa to offer ECMO transport via helicopter.
UI Health Care Air Care Helicopter
New AirCare base expands emergency response to Quad Cities
October 15, 2024
AirCare transport taking off
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