Information AirCare will need for a request to transport from a hospital:
- Patient demographic information
- Sending facility name and sending care provider name
- Your contact information
- Patient diagnosis
- Patient medical condition and brief clinical course
- Patient weight
Information AirCare will need for a request to transport from the scene:
- Identify yourself and your agency
- Identify your location
- Ground contact information
- Patient information and brief description of the incident and clinical care
- Patient estimated weight
Billing for AirCare
Many insurers will cover some costs for emergency medical helicopter transport to the most appropriate medical facility in cases of serious injury or illness.
For questions about costs associated with medical transport or questions about bills or coverage for services, please contact our patient advocacy team at 855-896-9067 M-F: 6 a.m. to 4:30 p.m. (PST).
Locations and Offices
1 Roy J. Carver Pavilion (RCP)
Level 1, Elevator E
Emergency Room
200 Hawkins Drive, Iowa City, IA 52242
Patient Stories
February 4, 2026
Multiple news outlets joined Owen Meyer as he met the Quad Cities AirCare flight crew who saved his life
August 27, 2025
UI Health Care is one of only several hospitals in Iowa to offer ECMO transport via helicopter.
October 15, 2024