We’re Here For All Patients During COVID-19

University of Iowa Health Care doctors are ready to care for you—it doesn’t always have to be in person—and they know how to keep you safe. Even during the pandemic, you should get the care you need. We’re here for you.

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Emergency Medicine

2019 Novel Coronavirus

Help us protect patients and staff

  • If you have flu symptoms or health concerns related to 2019 Novel Coronavirus (COVID-19), we ask that you schedule a video visit.
    • Symptoms include fever in the last 24 hours or new or worsening: cough, sore throat, or shortness of breath
  • There are temporary visitor restrictions in effect for both adult and pediatric patients.

How to schedule a video visit

You can schedule by calling 1-319-384-9010 or schedule a video visit through MyChart.

Learn more about video visits

Visitor restrictions

The temporary restrictions apply to all UI Health Care patient care facilities, including UI QuickCare or UI Urgent Care.

  • Adult patients: Please arrive on your own
  • Pediatric patients: One parent or legal guardian may come with to seek care

Read the policy for specifics

Staff in Emergency Medicine ensure a personal experience for patients and their families while providing expert emergency care for more than 60,000 patients yearly.

Our Department and Facilities Include:

  • 60,000 square feet of clinical space
    • 35 private rooms including:
      • Dedicated rooms for:
        • Pediatric patients
        • Major trauma and medical resuscitations
        • Behavioral health emergencies
      • Special room for:
        • Dental emergencies
        • Ear emergencies
        • Eye emergencies
  • Experienced emergency nurses supported by clerical staff, nursing assistants, paramedics, and social workers
  • Crisis Stabilization Unit facilitates prompt care for psychiatric emergencies in comfortable home-like environment
  • Home to the UI Chest Pain Center for prompt evaluation, treatment, and counseling for patients with chest pain
  • Host facility and medical control base for the Johnson County Ambulance Service
  • Level I Trauma Center for adult and pediatric patients
    • Highest level designated by the American College of Surgeons 
    • Verified as a Resource Trauma Care facility by the Iowa Department of Public Health
  • Only Emergency Medicine residency in the state of Iowa
  • Staffed primarily by board-certified emergency physicians and board-certified pediatric specialists
  • Specialties available to staff for consultation and admission, including:
    • Anesthesia 
    • Cardiology
    • Internal Medicine
    • Orthopedics
    • Neurology
    • Neurosurgery
    • Pediatrics
    • Psychiatry

Please call 911 or seek emergency care for severe shortness of breath, allergic reactions, bleeding that does not stop after 10 minutes, sudden and/or severe pain, head injuries, seizures, poisoning, major injuries or broken bones, coughing or vomiting blood, suicidal or homicidal feelings, fainting or signs of a heart attack or stroke, fever of 100.4 or higher in an infant younger than 3 months, active labor or for any other condition that results in acute symptoms requiring immediate attention from a health care provider.

Emergency Department Wait Times

Below are the estimated average wait times visitors to the Emergency Department have experienced in the last hour, three-hour, and six-hour time frames. Here are some things to know:
  • If your medical condition is deemed to be life threatening, you will be seen immediately.
  • You will be screened quickly, even if the wait times below appear long.
  • Please note, these are averages, and may not be your experience. Your wait may vary based on medical condition and rapidly changing conditions within the department.
  • "Wait time" is defined as the time from arrival in the Emergency Department to when you will be placed in an Emergency Department exam room. Afternoon and evening hours are generally busier and more likely to require a longer wait. We will do our best to see you as soon as possible.
  • Not sure if you need emergency care? We have other options to be seen right away! You can review the difference between UI QuickCare, UI Urgent Care, and emergency care.

Patient Type

Last Hour

Last 3 Hours

Last 6 Hours

Adult
2 hours 2 minutes
2 hours 26 minutes
2 hours 1 minute
Pediatric
0 minutes
5 minutes
7 minutes

Care Team

Physician, Emergency Medicine

Nurse Practitioner, Emergency Medicine