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Volunteer Services, Medical Center Downtown

Volunteers play a vital role in enhancing the experience of our patients, families, visitors and staff at the downtown campus.
  • Become a Volunteer
  • Current resources for downtown campus volunteers
  • Volunteer Services, University Campus

We appreciate our amazing volunteers who donate their time, efforts and talents to improve the patient and family experience here. Whether you are interested in pursuing a career in medical or health sciences or looking for a way to give back, we have many great placements opportunities. Not all placements are available, and while no service area can be guaranteed in advance, our goal is to make the best possible service matches based on the needs of our patients and the interests of each one of our volunteers.

Volunteer Opportunities

  • Patient Care Units
    • 3 Center
    • 3 West
    • 4 Center
    • Emergency Department
    • Mother Baby
    • Telemetry
    • Wound Clinic

       

  • Baby Hat Knitters
  • Gift Shop
  • Guest Lodging 
  • Information Desk 
  • Mobile Library 
  • NODA 
  • SHIIP/SMP 
  • Spiritual Care
  • Volunteer Services

Additional Services

As a designated SHIIP/SMP site in Johnson County through Volunteer Services, our SHIIP/SMP volunteers offer free, unbiased assistance and counseling to Medicare beneficiaries, families and with understanding Medicare, choosing plans, organizing bills and preventing healthcare fraud. Button link to SHIIP/ SMP (Senior Health Insurance Information Program/ Senior Medicare Patrol) | University of Iowa Health Care

Do you have a loved one in the hospital who could use a cheerful message? Use our Email a Patient program to send a personalized email. Each email is printed out and delivered straight to the patient by our hospital volunteers, Monday through Friday.

Send message

Do you knit, crochet or sew? Use your wonderful talents to create and donate baby hats. Each newborn at UI Health Care receives a handmade hat for their families to cherish for a lifetime. Download copy of instructions

For in-kind donations, we have some restrictions in place to protect the safety, health and privacy of our patients and families. Please ensure your items meet our requirements.

For donation requirements and more information about donations visit: Donations | University of Iowa Health Care 

To schedule a donation drop-off at the downtown campus, please contact Volunteer Services at 319-339-3658.

Become a Volunteer

Together in partnership with Volunteer Services at Medical Center University, our mission is to provide service and funding to benefit the patients, families and visitors at UI Health Care. We are committed to recruiting, selecting and training individuals seeking opportunities to serve as long-term volunteers. 

All interested individuals must apply online and complete the preregistration. After the preregistration is complete, individuals can then be placed at their preferred campus location (MCU, MCD OR MCNL) and placement.

Volunteer Services Staff
Dorothy
Whalen
Program Manager

Contact 

Email: [email protected]

Michelle
Marks
Admin. Services Coordinator

Contact 

Email: [email protected]

Resources for downtown campus volunteers

Hours Timesheet

Volunteer Handbook

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