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Quality Improvement Program - Tools

Performance Improvement Tools

  • 5 Whys
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  • Elevator Speech
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  • Force Field Analysis
  • Form A3 - [.xls]
  • From To Matrix
  • Gantt Chart
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  • Project Selection Criteria
  • Quarterly Report Form
  • Responding to Resistance Checklist
  • Run Charts
  • Scatter Diagram
  • SIPOC (Analysis Suppliers Inputs Process Outputs Customers) Worksheet
  • Standard Practice Development
  • SWOT (Strength, Weakness, Opportunity and Threat) Matrix
  • Tree Diagram
  • Voice of the Customer (VOC) Worksheet
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