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Quality Improvement Program
Blood Management Program
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Quality Improvement Program
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Quality Improvement Program - Tools
Performance Improvement Tools
5 Whys
Affinity Diagram
Brainstorming
Cause and Effect (“Fishbone”) Diagram
Charter
Checksheet
Closure Checklist
Commitment Planning
Communication Plan
Control Charts
CTQ (Critical to Quality) Tree
Cycle Time
Data Collection Plan
DMAIC Overview
DMAIC: Define, Measure, Analyze, Improve, and Control
Elevator Speech
Flowcharts
FMEA (Failure Modes and Effects Analysis)
Force Field Analysis
Form A3 - [.xls]
From To Matrix
Gantt Chart
Histogram
Involvement Matrix
Losses and Gains
Multi-voting
NCPS Patient Safety Intervention Hierarchy
Pareto Chart
Prioritization Matrix
Problem Statement
Process Management Check
Project Selection Criteria
Quarterly Report Form
Responding to Resistance Checklist
Run Charts
Scatter Diagram
SIPOC (Analysis Suppliers Inputs Process Outputs Customers) Worksheet
Standard Practice Development
SWOT (Strength, Weakness, Opportunity and Threat) Matrix
Tree Diagram
Voice of the Customer (VOC) Worksheet