Clinics at University of Iowa Hospitals & Clinics are considered “hospital-based” clinics. So when you see a doctor or get care in a clinic at UI Hospitals & Clinics, you are being treated within the hospital using doctor care and hospital care. Doctor care and hospital care must be billed separately, even though they occur together, at the same time. This allows us to provide you with higher quality and seamlessly coordinated care.
Patient bills from UI Hospitals & Clinics have charges for care and/or procedures performed by your doctor and charges for support and care of the hospital/clinic. Depending on your health insurance plan, this may result in a higher out-of-pocket cost for you.
Please review your health care benefits or call your health insurance company to find out if your plan covers facility charges in a hospital-based outpatient clinic and how much of the charge is covered or will be put toward your deductible or coinsurance.
If you have more questions about your patient bill, please call UI Hospitals & Clinics Patient Billing Care from 8 a.m. to 5 p.m. Monday through Friday at 1-319-384-2196, or toll-free at 1-866-393-4605, or email: PFS-PatientBilling@uiowa.edu.