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How to Read Your Bill

Your charges for hospital and/or clinic services and professional fees/services from University of Iowa Hospitals & Clinics will be combined into one bill. You are responsible for paying your bill in full by the designated due date on the billing statement. If you have a question about your bill or are unable to pay the balance in full, please call Patient Financial Services at the phone number on the back of your statement.

Learn the Different Parts of Your Bill

  • Responsible party (guarantor) information
  • Amount you owe
  • Due date
  • Important messages about your account
  • Payment options
  • Visits covered by your payment plan
  • Hospital charges
  • Professional charges
  • Unapplied payments

View a sample bill with instructions

 

Delinquent Accounts

UI Hospitals & Clinics refers delinquent accounts to outside collection agencies for recovery when full payment has not been received after a prescribed number of written and verbal contacts with you or the responsible party.

If you live outside of Iowa and do not have domestic (U.S.-based) health insurance, you will be asked to pay for services before seeing a physician, unless it is a medical emergency.

Our financial counselors can help you identify potential payment assistance from federal, state, and local programs.

Sidebar content

  • Your Child's Visit
    • Patient Resources
    • Services and Amenities at UI Stead Family Children's Hospital
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
      • Medical Records Request
    • Visitor Resources

Patient Financial Services

Patient Billing

To make payment arrangements or discuss financial assistance, please contact:

  • Phone: 1-319-384-2196
  • Toll free: 1-866-393-4605
  • Email: PFS-PatientBilling@uiowa.edu
  • Pay your bill online 24/7

Registration

To update your insurance, please contact:

  • Phone: 1-866-309-0832
  • Email: PFSRegistration@healthcare.uiowa.edu

Financial Counseling Services

For estimates, please contact:

  • Phone: 1-319-384-6275
  • Toll free: 1-866-452-8506
  • Email: financial-counseling@uiowa.edu

All service's are located at:

200 Hawkins Drive

Iowa City, IA 52242

 

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200 Hawkins Drive
Iowa City, IA 52242
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University of Iowa Stead Family Children’s Hospital is part of University of Iowa Hospitals & Clinics.