If your insurance plan is not accepted at University of Iowa Health Care, or if you do not have insurance, or are a self-pay patient, a financial counselor can meet with you prior to scheduling your appointment.
Your Financial Counselor Will:
A financial counselor will prepare a good faith estimated cost of services for you. Estimates may not represent the full scope of charges that you actually incur.
A deposit is requested for the estimated cost of the services.
If the deposit turns out to be more than your final bill, you will be refunded once the insurance balance has been settled. If there was no insurance involved, we will refund your money once all charges have been totaled.
A financial counselor will discuss whether you are eligible for government assistance, financial assistance, payment options, and financial guidelines.
Patient estimates
UI Health Care believes that generating an estimate using the guest estimate feature or through your MyChart account will provide a better value in understanding your potential out-of-pocket expenses.
Get a patient estimate with MyChart
Get a patient estimate as a guest
Estimate Disclaimer:
Reach out to your insurance provider directly for specific coverage and benefit information, including your financial responsibility, as it is the insurance company that determines whether a service is covered and what your specific patient responsibility will be.
You have the right to initiate a patient-provider dispute resolution if the actual billed charges are substantially in excess of the expected charges included in this good faith estimate. Initiating a patient-provider dispute resolution will not adversely affect the quality of health care services furnished. To initiate a dispute, please review our contact information below.
This good faith estimate is not a contract and does not require the patient to obtain the items or services from any of the providers or facilities identified in the good faith estimate.
Why costs may vary:
- If the services you receive vary from the services selected during the estimation process.
- The location of where your services are received. For example, Medical Center on University or Downtown Campus and UI Health Care–Iowa River Landing versus a physician office clinic such as University of Iowa Community Clinics, Quick Care or Urgent Care.
- If your year-to-date benefit information such as deductible, coinsurance and out of pocket maximum changes between the time you receive this estimate and the time at which you receive your care.
- If University of Iowa Health Care's contract with your insurance carrier changes.
- If your insurance carrier is not contracted with University of Iowa Health Care.
Financial Counseling for Mission Cancer + Blood patients
At Mission, our patients are our number one priority. We understand that dealing with the finances of your care can be stressful. To alleviate some of this stress, we have a fully dedicated patient assistance staff to assist patients that qualify for additional funding. Below are the steps for how our financial counseling team obtains and manages patient funding.
- You will meet with financial counselor and go over your specific benefits
- Financial counselor will assess individual qualifications for funding/assistance
- If you qualify for assistance you may be asked to sign forms and/or provide financial documents
- Our financial assistance team submits and confirms you have received funding.
- All claims for assistance will be processed by the financial counselors. We will be looking at these funds and may reach out for annual for reverification.
For financial counseling or questions regarding drug or copay assistance programs, please contact 515-226-5036 between the hours of 8am-5pm Monday-Thursday and 8am-4pm on Friday.