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SMS Terms and Conditions

Terms and Conditions

University of Iowa Health Care offers access to information via recurring SMS (Short Message Service) text alerts to opted-in subscribers. Message notifications include, but are not limited to, appointment reminders, refills, notifications about care, billing and insurance information, account updates, and MyChart messages.

Message Frequency

Following opting in to receive notifications, the frequency of text messages you receive will vary based on which text message services you have chosen to receive, the number of text message services you have chosen to receive, and the frequency of services received from UI Health Care.

User Opt-Out

To opt out of future messages at any time, reply STOP to any message received or log in to MyChart and manage your communication preferences. Text HELP for assistance or call 1-800-777-8442 for support.

Privacy Policy

Read the policy on MyChart.

Disclosure

Content may not be available via all carriers. Participating carriers include AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular, Cellular One, T-Mobile, and Metro PCS. Message and data rates may apply.

No Warranties

Delivery of information and content to your mobile device may fail due to a variety of circumstances and conditions. Delivery of text messages is subject to effective transmission from your wireless service provider, which is beyond the control of UI Health Care. Accordingly, neither UI Health Care nor the carriers are liable for any delays or failures in the receipt of any text messages.

Sidebar content
  • Your Child's Visit
    • Patient Resources
      • How to prepare for your child's visit
        • Coming to your appointment
      • Child Life
        • Child Life Internship and Fellowship Information
        • Facility Dog Program
      • Create or Read a Patient Blog
      • Educational Services
      • Get to know MyChart
        • eCheck-in with MyChart
      • Guest and Concierge Services
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • Patient Relations Specialists
        • Patient and Family Advisory Board (PFAB)
      • Patient Rights and Responsibilities
        • Social Media Policy
        • HIPAA Notice of Privacy Practices in English
        • Notice of Nondiscrimination
        • SMS Terms and Conditions
      • Pediatric Clinical Trials
      • Social Services
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
    • Services and Amenities at Stead Family Children's Hospital
      • Driving Directions and Parking
      • Places to Eat
        • Guest Meal Room Service
        • Bread Garden Cafe - Gerdin Family Lobby
        • Gerdin Family Lobby Café
        • Patient Room Service at Stead Family Children's Hospital
      • Fourth Floor Salon
      • Janice and Bruce Ellig Children's Library
      • Kaleidoscope Gift Shop
      • Medical Museum
      • Play Spaces
      • Project Art
        • Artwork inside Stead Family Children's Hospital
        • Online Gallery
      • Safety Store
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
        • Financing Assistance for Children's Health Care
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
        • UI Health Care Insurance Contract List
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
      • Medical Records Request
        • Medical record privacy and adolescent patients
    • Visitor Resources
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Send a Letter to a Hospitalized Patient
      • Send a gift
      • Things to Do in the Iowa City Area
      • Visitor Guidelines
        • No Tobacco Use
      • Visitor Parking Pass Booklet
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    200 Hawkins Drive
    Iowa City, IA 52242
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    1-888-573-5437

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