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Insurance Coverages and Patient Registration

Patients and their families frequently ask the question:

"Will my insurance cover this procedure?"

The safe answer is: "Check with your insurance provider." Coverage varies widely among insurance carriers and within plans they offer. Your financial responsibility will vary depending on the type of service, type of professional providing the service, and your health insurance plan.

UI Health Care Insurance Contracts
UI Health Care Insurance Contracts
You also can consult the most recent list of UI Health Care Insurance Contracts.

Get Specifics from Your Insurer

You will need to contact your insurance provider to verify your plan’s specific coverage. You may be responsible for pre-authorization of services provided. Failure to authorize may result in the denial of payment by an insurance company. If the insurance company does not approve payment you will be responsible for payment in full.

Your Responsibilities

Many plans require you to pay a co-payment at the time the service is provided. UI Health Care can receive your co-payment on a debit or credit card (Visa, MasterCard, Discover, American Express).

It is your responsibility to ensure that your insurance company has up-to-date and correct information about you and others covered by your insurance.

Upon receiving your insurance information, we will submit a claim to your insurance company. Payment for service will be sent to UI Health Care. If your insurance company fails to pay within a reasonable time, you will be billed for the services.

Many health insurance plans limit the payment for medical services based on their own schedule of “usual, customary, and reasonable” (UCR) allowances. These allowances are acceptable:

  • If UI Health Care has a contract with your insurance company and the charge is on the fee schedule, the difference between the charge amount and the UCR amount will not be billed to you.
  • If UI Health Care does not have a contract with your insurance company, the difference between the charge amount and the UCR amount will be billed to you.
Sidebar content
  • Your Child's Visit
    • Patient Resources
      • How to prepare for your child's visit
        • Coming to your appointment
      • Child Life
        • Child Life Internship and Fellowship Information
        • Facility Dog Program
      • Create or Read a Patient Blog
      • Educational Services
      • Get to know MyChart
        • eCheck-in with MyChart
      • Guest and Concierge Services
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • Patient Relations Specialists
        • Patient and Family Advisory Board (PFAB)
      • Patient Rights and Responsibilities
        • Social Media Policy
        • HIPAA Notice of Privacy Practices in English
        • Notice of Nondiscrimination
        • SMS Terms and Conditions
      • Pediatric Clinical Trials
      • Social Services
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
    • Services and Amenities at Stead Family Children's Hospital
      • Driving Directions and Parking
      • Places to Eat
        • Guest Meal Room Service
        • Bread Garden Cafe - Gerdin Family Lobby
        • Gerdin Family Lobby Café
        • Patient Room Service at Stead Family Children's Hospital
      • Fourth Floor Salon
      • Janice and Bruce Ellig Children's Library
      • Kaleidoscope Gift Shop
      • Medical Museum
      • Play Spaces
      • Project Art
        • Artwork inside Stead Family Children's Hospital
        • Online Gallery
      • Safety Store
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
        • Financing Assistance for Children's Health Care
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
        • UI Health Care Insurance Contract List
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
      • Medical Records Request
        • Medical record privacy and adolescent patients
    • Visitor Resources
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Send a Letter to a Hospitalized Patient
      • Send a gift
      • Things to Do in the Iowa City Area
      • Visitor Guidelines
        • No Tobacco Use
      • Visitor Parking Pass Booklet
Patient Financial Services

Registration

To update your insurance, please contact:

  • Phone: 1-866-309-0832
  • Email: PFSRegistration@
    healthcare.uiowa.edu
  • Update using MyChart

Financial Counseling

For estimates, please contact:

  • Phone: 1-319-384-6275
  • Toll free: 1-866-452-8506
  • Email: [email protected]

Patient Billing

To make payment arrangements or discuss financial assistance, please contact:

  • Phone: 1-319-384-2196
  • Toll free: 1-866-393-4605
  • Email: [email protected]
  • Pay your bill online 24/7

 

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