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Care Coordination Division Transportation Assistance and Resources

Social workers may be able to help patients who have minimal resources to connect with possible transportation options within their community. Although Social Service staff will strive to assist you to locate local resources in your area, there may not be transportation options available from all locations throughout the state of Iowa and western Illinois. Please make sure to begin planning for your transportation to your appointments at University of Iowa Hospitals & Clinics early so you have enough time to locate transportation from family/friends if there are no other transportation options available in your area to UI Hospitals & Clinics.

If you can't travel by car, medical transport options may be available. These medical transport options are not always covered by your insurance. Please check with your insurance to verify coverage for non-emergency transportation coverage.

Iowa Non-Emergency Medical Transportation (NEMT)

Some Medicaid patients have access to TMS, a non-emergency medical transportation service. Once you have provided all the necessary information, a TMS operator will explain how your trip request will be met. Mileage, lodging, and meal reimbursement for expenses related to medical care may be available through TMS.

  • To determine if you qualify for this program, please call 1-866-572-7662 (You must have your Medicaid number available when you make this call).
  • Visit the NEMT website for all necessary forms and current reimbursement rates.

Iowa Department of Transportation

The Iowa Department of Transportation offers 35 regional public transit options throughout the state.

  • Visit the Iowa Department of Transportation website for more information.

Road to Recovery

The American Cancer Society’s Road to Recovery program provides transportation to and from treatment for people who have cancer who do not have a ride or are unable to drive themselves. Volunteer drivers donate their time and the use of their cars so patients can receive the life-saving treatments they need.

  • Call 1-800-227-2345 or visit the Road to Recovery for more information.

Bus Lines to Iowa City

Major bus lines offer transportation to Iowa City. Visit their websites to view bus locations, schedules and to purchase your tickets.

  • Greyhound
  • Trailways
  • Megabus

River Bend Transit

  • Call 1-563-386-1350, 1-800-292-8959, or check out River Bend Transit
  • 60 or over, disabled, or veteran is $10 one-way, $20 round trip
  • General public is $12 one-way, $24 round trip
  • Children 5-years-old and under ride free
  • Tuesday: 8 a.m. Davenport departure and 4 p.m. Iowa City departure
  • Wednesday thru Friday: 6:30 a.m. Davenport departure and 4 p.m. Iowa City departure
  • Destinations include IRL clinics, UI Hospitals & Clinics, UI Dental Clinic, and VA Hospital

Additional options may be available through local community organizations such as church or volunteer programs. Also check with your local General Assistance program. Their information will be available in your local phonebook.

Sidebar content

  • About Us
    • Job Seekers
      • Join our Clinical Care Team!
    • Mission, Vision, and Core Values
    • Leadership
    • Designations and Distinctions
      • Basic Facts
        • History
        • Medical Achievements
    • Quality and Safety
    • Academic Departments
    • Care Coordination Division/Social Services
      • Advance Directives
      • Care Coordination Division Continuing Education Program
      • Care Coordination Division Employment Opportunities
      • Care Coordination Division Patient Medication Assistance Program
      • Care Coordination Division Transportation Assistance and Resources
        • Bus and Shuttle Services
        • Wheelchair Services
      • Clinical Social Work Services
      • Food Assistance and Meal Delivery Programs
      • General Financial Assistance Resources
      • Health Care Benefits Assistance Program (HCBAP)
      • Honoring Your Wishes
      • Oncology Social Work
      • Social Service History
    • Critical Access Hospital Network
    • Ethics Consult Service
    • Info For Directory
      • Volunteer Services
        • Become a Volunteer
          • College Student Volunteers
            • College Student Leader Board
            • College Student Volunteer Placement Options
            • Mentor Program
          • Community/Staff Volunteers
          • Special Projects for Volunteers
        • Resources for Current Volunteers
          • Virtual Lunch & Learn Events
          • Volunteer Hours Submission
          • Volunteer Services - Request a Leave of Absence
        • Sponsored Businesses and Featured Programs
          • Furry Friends
            • Certified Dog Visit - Handler Guidelines
        • Volunteer Services Gift Cards
        • Where Does the Volunteer Services Money Go?
      • Donors
        • Donating Through the UI Center for Advancement
        • Donations
          • Frequently Asked Questions: In-Kind Gift Donations
      • Emergency Responders
        • Disaster Preparedness Is For Everyone
        • Ground Safety Education
      • Faculty & Staff
        • Clinical Staff Office
          • Clinical Staff - Verification Requests
        • Procurement Services
        • Tuition Reimbursement
        • Engineering Services
          • Engineering Services Faculty and Staff
          • Engineering Services Staff
          • Floor Plans
          • Work Order Request - Engineering Services
          • Work Order Request - Medical Instruments Shop
        • Material Services Department
          • Linen Services
          • Mail Services
          • Material Services - Processed Stores
          • Material Services - Shipping and Receiving
          • Uniform Shop
        • University Employee Health Clinic
          • Employee Flu Vaccinations
          • Frequently Asked Questions: University Employee Health Clinic
          • Pre-Employment Screening for Health Care Personnel
          • University of Iowa Employee Health Clinic Confidentiality Policy
          • University of Iowa Health Care Employee Services
            • UI Health Care Pre-Employment Health Screening Instructions
            • Communicable Disease Exposures and Reproductive Hazard Screenings
            • Respirator Fit Testing
            • Evaluation Following Exposure to Human Blood/Body Fluids
            • Special Population Screenings
            • Blood Pressure Monitoring Services for Employees
            • Tuberculosis (TB) Screening
        • Health Professionals
          • Center for Procedural Skills and Simulation (CPSS)
            • Team-Based Simulation Design and Debriefing
          • Provider Resources
        • Web Privacy Policy
      • Partner Businesses
      • Researchers
      • Students and Trainees
        • Graduate Medical Education
    • Virtual Hospitalist Service for Rural Hospitals

Locations and Offices

Care Coordination Division/Social Services

1-319-356-2207
Resource Office
In University of Iowa Hospitals & Clinics
200 Hawkins Drive, Iowa City, IA 52242

200 Hawkins Drive
Iowa City, IA 52242
United States

1-800-777-8442
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