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Clinical Social Work Services

SS3

Clinical social workers provide a dynamic assessment of a patient’s health status, personal reactions to illness or injury, and the patient’s and family’s capacity to manage these events. Social workers gather information to develop a plan for helping the patient and family reach the maximum benefit from health care resources.

Social workers help mediate the disruption that illness and treatment bring and help the patient and family mobilize their personal and interpersonal resources.

As patients and families cope with the impact of injury or illness, they can be adversely affected by costs for medical care, pharmaceuticals, necessary living expenses, and other financial or material concerns. Needs such as lodging and meals for family members, transportation to and from the hospital, or payment for special equipment or services after discharge can produce anxiety. Only when patients and families are provided with adequate material and financial support to meet their basic needs, can they benefit fully from health care services.

The expertise of social workers regarding available resources, specific eligibility requirements, and application procedures is central to the helping process. Social workers provide links between the patient/family and community resources and governmental programs to meet their needs by providing information, assisting with referrals for categorical assistance and entitlement programs, connecting families with sources of emergency financial assistance, and assisting with applications for health care and medication coverage.

Protective Services

Social workers are committed to the welfare of those who may have been abused or neglected. Protective services are provided to suspected victims of child abuse, dependent adult abuse, spouse abuse, and other forms of family violence. Family violence includes physical abuse, sexual abuse, denial of critical care (neglect), emotional/psychological abuse, and financial exploitation.

Hospitals are in a primary position to identify, treat, and protect those who may be victims of abuse and neglect, and social workers serve a central role in this process.

Social workers also provide training to mandatory reporters in the identification of abuse and reporting procedures and work to sensitize other staff and the general public to the characteristics and impact of family violence.

Sidebar content

  • About Us
    • Job Seekers
      • Spring 2023 new employee incentive program
    • Mission, Vision, and Core Values
    • Leadership
    • Designations and Distinctions
      • Basic Facts
        • History
        • Medical Achievements
    • Quality and Safety
    • Academic Departments
    • Care Coordination Division/Social Services
      • Advance Directives
      • Care Coordination Division Continuing Education Program
      • Care Coordination Division Employment Opportunities
      • Care Coordination Division Patient Medication Assistance Program
      • Care Coordination Division Transportation Assistance and Resources
        • Bus and Shuttle Services
        • Wheelchair Services
      • Clinical Social Work Services
      • Food Assistance and Meal Delivery Programs
      • General Financial Assistance Resources
      • Health Care Benefits Assistance Program (HCBAP)
      • Honoring Your Wishes
      • Oncology Social Work
      • Social Service History
    • Critical Access Hospital Network
    • Ethics Consult Service
    • Info For Directory
      • Volunteer Services
        • Become a Volunteer
          • College Student Volunteers
            • College Student Leader Board
            • College Student Volunteer Placement Options
            • Mentor Program
          • Community/Staff Volunteers
          • Special Projects for Volunteers
        • Resources for Current Volunteers
          • Virtual Lunch & Learn Events
          • Volunteer Hours Submission
          • Volunteer Services - Request a Leave of Absence
        • Sponsored Businesses and Featured Programs
          • Furry Friends
            • Certified Dog Visit - Handler Guidelines
        • Volunteer Services Gift Cards
        • Where Does the Volunteer Services Money Go?
      • Donors
        • Donating Through the UI Center for Advancement
        • Donations
          • Frequently Asked Questions: In-Kind Gift Donations
      • Emergency Responders
        • Disaster Preparedness Is For Everyone
        • Ground Safety Education
      • Faculty & Staff
        • Clinical Staff Office
          • Clinical Staff - Verification Requests
        • Procurement Services
        • Tuition Reimbursement
        • Engineering Services
          • Engineering Services Faculty and Staff
          • Engineering Services Staff
          • Floor Plans
          • Work Order Request - Engineering Services
          • Work Order Request - Medical Instruments Shop
        • Material Services Department
          • Linen Services
          • Mail Services
          • Material Services - Processed Stores
          • Material Services - Shipping and Receiving
          • Uniform Shop
        • University Employee Health Clinic
          • Employee Flu Vaccinations
          • Frequently Asked Questions: University Employee Health Clinic
          • Pre-Employment Screening for Health Care Personnel
          • University of Iowa Employee Health Clinic Confidentiality Policy
          • University of Iowa Health Care Employee Services
            • UI Health Care Pre-Employment Health Screening Instructions
            • Communicable Disease Exposures and Reproductive Hazard Screenings
            • Respirator Fit Testing
            • Evaluation Following Exposure to Human Blood/Body Fluids
            • Special Population Screenings
            • Blood Pressure Monitoring Services for Employees
            • Tuberculosis (TB) Screening
        • Health Professionals
          • Center for Procedural Skills and Simulation (CPSS)
            • Team-Based Simulation Design and Debriefing
          • Provider Resources
        • Web Privacy Policy
      • Partner Businesses
      • Researchers
      • Students and Trainees
        • Graduate Medical Education
    • Virtual Hospitalist Service for Rural Hospitals

Locations and Offices

Care Coordination Division/Social Services

1-319-356-2207
Resource Office
In University of Iowa Hospitals & Clinics
200 Hawkins Drive, Iowa City, IA 52242

200 Hawkins Drive
Iowa City, IA 52242
United States

1-800-777-8442
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