Hospital visitor screenings and restrictions in place

UI Hospitals & Clinics Notice

To protect the health of our patients and their families, University of Iowa Health Care will screen all patients and visitors at our hospital entrances.

New visitor screening rules

With several cases of COVID-19 in our community, we are limiting the number of public entrances to our hospital. 

Additionally, patients and visitors entering the hospital will be screened for symptoms of the flu and COVID-19. These include:

  • Fever
  • New or worsening cough

We will have designated staff at entrances to guide you through this process.  

You will not be permitted to enter if you exhibit signs or symptoms of an influenza-like illness. Patients and visitors with certain other symptoms, such as runny nose, fatigue, chills, vomiting, or diarrhea should also postpone their visits. Please schedule a video visit with one of our providers to assess your symptoms further. 

We understand these screenings may be an inconvenience, but it’s an important step to keep everyone as safe and healthy as possible. We appreciate your help protecting our patients and families.

Entrances open to patients and visitors

Please be sure to use one of the following public entrances, which are open to patient and visitor and will be staffed during the times below:

  • Main Hospital Entrance (Roy Carver Pavilion), including skyway from Parking Ramps 2 (north) and 3: 24/7 
  • UI Stead Family Children’s Hospital entrance: 24/7
  • Pomerantz Family Pavilion, Level 2 from Parking Ramp 4 skyway: 24/7
  • Pomerantz Family Pavilion Lobby Entrance: 5 a.m. to 7 p.m. Monday to Friday

Open to certain patients:

  • Family Medicine circle drive near Parking Ramp 4: 5 a.m. to 7 p.m., Monday to Friday.
    • This entrance is only for Family Medicine Clinic patients or MyChart video- or phone-visit follow-up appointments. 
  • Emergency Department: Patients and visitors will be able to enter the Emergency Department as usual.
    • However, patients will not be able to travel inside from the E.D. to other parts of the main hospital.
    • Patients coming in an emergency to one of the other entrances will be directed by screening staff to the Emergency Department.

Map of entrance adjustments

uihc visitor map

Download a PDF of this map

Visitor restriction guidelines

Visitor restrictions continue to be in place at all our hospital and clinic locations.

Adult patients are limited to one visitor (age 18 and older) per day in most circumstances.

Those visitors under the age of 18 may visit only if they are considered by the patient’s health care team to be essential for the patient’s well-being.

Pediatric patients are allowed two adult visitors – parents or legal guardians only – per day.

Additional friends or family members can keep our community healthier by using phone or video technology to connect with loved ones who are hospitalized rather than waiting in public spaces, where person-to-person transmission of illness can happen.

All visitors must be healthy.

Exceptions may be made in certain situations, including for patients in palliative care and in some critical care units.

Some patient units, clinics, diagnostic service areas, and treatment areas, may already have additional restrictions to best protect our patients.

These restrictions apply to all of our patient care facilities, including University of Iowa Hospitals & Clinics, UI Stead Family Children’s Hospital, clinics, specialty clinics, UI QuickCare, and UI Urgent Care.