Visitor Guidelines at UI Health Care
To protect the health of our patients, their families, and our employees, University of Iowa Health Care has modified visitor guidelines in place.
Visitor Guidelines
Visitor Ages
Any visitor under the age of 14 must always be supervised by an adult.
Visiting hours
For all inpatient units are from 8 a.m. to 8 p.m.
Face masks
Face masks are required in the following inpatient units:
- All inpatient units within UI Health Care Stead Family Children’s Hospital
- Stead Family Children’s Hospital Level 11 clinic
- Children’s and Women’s Services (all units including 3JPP, 6JPP, and Labor and Delivery)
- Adult Bone Marrow Transplant (3JCP)
- Maternal Child Unit (downtown campus)
Current Restrictions, Effective Jan. 8, 2025
Adult and Pediatric Patients - Visitor Guidelines
- No visitors under 12 years old
- 8 a.m. to 8 p.m.
- Four visitors allowed on unit at a time
- 8 p.m. to 8 a.m.
- 1 visitor
- No visitors under 12 years old
- 8 a.m. to 8 p.m.
- 4 designated visitors are allowed per patient per hospital stay
- 4 visitors at a time
- 8 p.m. to 8 a.m.
- 2 parents/legal guardians
NICU
- Visitors under the age of 18 must be a sibling of the patient or the patient’s parent
Pediatric bone marrow transplant patients
- 2 parents/legal guardians
- 10 a.m. to 8 p.m.
- 2 visitors per day
- 8 p.m. to 10 a.m.
- No overnight visitors
- Children under the age of 18 are not permitted unless approved by a physician
- Patients who are discharged are not allowed to return to visit other patients until 3 months after discharge
- Visitors are limited to siblings over the age of 18, parents, guardians, aunts/uncles, and grandparents.
- Visitors under the age of 18 are not permitted.
- No “significant other” visits are permitted.
2 visitors per day
2 visitors
Open visitation
- 4 visitors per day
- No visitors under 12 years old
- 4 designated visitors plus birth support person or partner (father or designee of patient) per hospital stay
- Doulas are not considered visitors
- No visitors under 12 years old
- 8 a.m. to 8 p.m.
- 4 designated visitors are allowed per patient per hospital stay
- 4 visitors at a time
- 8 p.m. to 8 a.m.
- 2 visitors
For All Visitors
- Must be free of symptoms of a respiratory or any other contagious illness.
- Should be vital for the physical and mental well-being of the patient.
- Clergy members are not visitors and do not count toward a patient’s number of visitors.
- Visitors under the age of 14 must be supervised by an adult at all times.
- Must stay in the chosen visitor area (such as the patient’s room or clinic waiting room) as much as possible.
- Note: Visitor guidelines are different in some areas to protect the health and safety of patients.
Further Assistance
- Mobility assistance: Staff can assist patients with exiting/entering vehicles, wheelchair escorts, and directions.
- Interpreter: Call 1-319-356-1967 or 1-800-777-8442 ahead of your visit to ask for an interpreter (preferred) or once you arrive by asking a staff member.
- More information: The Main Entrance Information Desk is staffed 24/7 (call 1-319-356-2456 with questions), and the Office of the Patient Experience will have staff at major entrances to address concerns.