SMS Terms and Conditions

Terms and Conditions

University of Iowa Hospitals & Clinics offers access to information via recurring SMS (Short Message Service) text alerts to opted-in subscribers. Message notifications include, but are not limited to, appointment reminders, refills, notifications about care, billing and insurance information, account updates, and MyChart messages.

Message Frequency

Following opting in to receive notifications, the frequency of text messages you receive will vary based on which text message services you have chosen to receive, the number of text message services you have chosen to receive, and the frequency of services received from University of Iowa Hospitals & Clinics.

User Opt-Out

To opt out of future messages at any time, reply STOP to any message received or log in to MyChart and manage your communication preferences. Text HELP for assistance or call 1-800-777-8442 for support.

Privacy Policy

Read the policy on MyChart.


Content may not be available via all carriers. Participating carriers include AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular, Cellular One, T-Mobile, and Metro PCS. Message and data rates may apply.

No Warranties

Delivery of information and content to your mobile device may fail due to a variety of circumstances and conditions. Delivery of text messages is subject to effective transmission from your wireless service provider, which is beyond the control of University of Iowa Hospitals & Clinics. Accordingly, neither University of Iowa Hospitals & Clinics nor the carriers are liable for any delays or failures in the receipt of any text messages.