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SMS Terms and Conditions

Terms and Conditions

University of Iowa Health Care offers access to information via recurring SMS (Short Message Service) text alerts to opted-in subscribers. Message notifications include, but are not limited to, appointment reminders, refills, notifications about care, billing and insurance information, account updates, and MyChart messages.

Message Frequency

Following opting in to receive notifications, the frequency of text messages you receive will vary based on which text message services you have chosen to receive, the number of text message services you have chosen to receive, and the frequency of services received from UI Health Care.

User Opt-Out

To opt out of future messages at any time, reply STOP to any message received or log in to MyChart and manage your communication preferences. Text HELP for assistance or call 1-800-777-8442 for support.

Privacy Policy

Read the policy on MyChart.

Disclosure

Content may not be available via all carriers. Participating carriers include AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular, Cellular One, T-Mobile, and Metro PCS. Message and data rates may apply.

No Warranties

Delivery of information and content to your mobile device may fail due to a variety of circumstances and conditions. Delivery of text messages is subject to effective transmission from your wireless service provider, which is beyond the control of UI Health Care. Accordingly, neither UI Health Care nor the carriers are liable for any delays or failures in the receipt of any text messages.

Sidebar content
  • Your Visit
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
        • Questions for Former Mercy Iowa City Patients
      • Insurance Coverages and Patient Registration
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
        • UI Health Care Insurance Contract List
      • Medical Records Request
    • Visitor Resources
      • Visitor guidelines
        • Face Mask Guidelines and Requirements
        • Visitor Restriction FAQs for Family Members
      • Things to Do in the Iowa City Area
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Things to Do in the Hospital
      • Holiday Resources for Patients and Visitors
        • Holiday Hours
      • Send a Letter to a Hospitalized Patient
      • Send a gift
    • Patient Resources
      • Patient Rights and Responsibilities
        • Social Media Policy
        • Notice of Nondiscrimination
        • Health Content Permissions Policy
        • HIPAA Notice of Privacy Practices in English
          • Avis sur les pratiques de confidentialité
          • Cuidado de Salud de la Universidad de Iowa Aviso sobre las prácticas de privacidad
        • Patient FAQ - Nabla
        • SMS Terms and Conditions
      • Get to Know MyChart
        • MyChart Care Companion
        • eCheck-in with MyChart
        • What to Know About MyChart as a Former Mercy Iowa City Patient
      • Spiritual Services, Medical Center Downtown Campus
      • Spiritual Services, Medical Center University Campus
      • Create a Patient Blog
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • About Our Patient Experience Surveys and Provider Ratings
        • Our Commitment to the Patient Experience
        • Patient Relations Specialists
        • Patient and Family Advisory Board (PFAB)
        • UI Health Care's Commitment to Accessing Patient Care
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
        • Is 319-338-2111 calling you? It's UI Health Care
      • We Ask Because We Care
    • Driving directions and parking
      • Medical Center University Campus
      • Traffic Notifications
      • Iowa River Landing
    • How to Prepare for a Visit
      • Have an Appointment Scheduled at a Former Mercy Location?
      • New to the US? - Find The Right Care
      • On-Going Care and Follow-Up Visits
        • Home Care Options and UI Community HomeCare
        • On-Going Care Options
        • Therapy Options
      • Understanding your Health Care Team Roles
    • Medical Center on the University Campus
      • Services and Amenities
        • Lost & Found
        • UI Home Solutions–Medical Supply Store
          • Mommy and Me Bedside Delivery
        • Banking Services
        • Dietitian Services
        • Discharge Lounge
        • Environmental Services
        • Fourth Floor Salon
        • Gift Shop - Wild Rose Gifts
        • Guest and Concierge Services
        • Mailboxes and Mailing Addresses
        • Patients' Library
          • Patient Library Catalog
        • Play Spaces
        • Project Art
          • Artist—Art and Illness Series
            • As I Live and Breathe
          • Medical Museum
          • Performing Arts
          • Project Art Online Gallery - Permanent Pieces
          • Project Art Staff Directory
          • Requesting art for patient-focused spaces
          • Temporary Exhibits
            • 45th Annual Staff Art Show
            • Become a Project Art Exhibitor
            • Past Temporary Exhibits
        • Wheelchairs and Patient Escorts
        • Wifi Network and Computer Access
      • Places to Eat
        • Atrium Dining Room
        • Compass Express
        • Patient Room Service
        • Rooftop Café and Rooftop Terrace
        • The Fountain Dining Room
        • The Marketplace
      • Driving Directions and Parking
        • Visitor Parking Pass Booklet
    • Medical Center Downtown
      • Chapel
      • Driving Directions and Parking
      • Gift Shop - Goldfinch Gifts
      • Guest Lodging
    • Medical Center on the North Liberty Campus
      • Driving Directions and Parking
      • Places to Eat
        • Patient Room Service
        • Today's Menu
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