Overnight Stay for Guests

The Helen K. Rossi Volunteer Guest House gives comfort and lodging to family members of inpatients at University of Iowa Hospitals & Clinics, including University of Iowa Stead Family Children’s Hospital. It is named in honor of the volunteers at UI Hospitals & Clinics and for Helen K. Rossi, who founded the Volunteer Services program in 1973.

Call the Rossi Guest House Lodging Program

  • Call 1-319-384-9240 if you are outside of the hospital or 4-9240 from hospital phones. Call up to 48 hours before the patient is admitted.
  • Hours to call: 8 a.m. to 5 p.m. Monday through Friday, and 7 a.m. to 1 p.m. on weekends and university holidays. Or come to the Main Information Desk in the UI Hospitals & Clinics Main Entrance Lobby (Elevator E, Level 1).
  • Rooms are located at the Heartland Inn (87 2nd St., Coralville), with a free shuttle. Do not call or book through the Heartland Inn directly.
  • The Rossi Guest House does not take reservations, but has a waiting list.
  • Priority for rooms is by the patient’s unit and the family’s place on the waiting list.

Room cost

  • Pediatric patient families: $10/night + tax ($11.20 total)
  • Adult patient families: $30/night + tax ($33.60 total)

Guests can pay by cash or credit card (Mastercard, Discover, or Visa). The rest of the cost is covered by UI Hospitals & Clinics.

Transportation

A free shuttle runs from the UI Hospitals & Clinics Main Entrance, the Pomerantz Family Pavilion Entrance, and the UI Stead Family Children’s Hospital Main Entrance during these hours:

  • Monday through Friday: 5:50 a.m. to 8:30 p.m.
  • Weekends: 9 a.m. to 5 p.m.

If you need a ride to the hospital for a patient emergency during off-hours, Heartland Inn staff will get cab service, and the hospital will cover the cost.

At the hotel

The Heartland Inn has free breakfast every day and a free dinner Monday through Thursday.

All guest rooms have:

  • Microwaves
  • Mini-refrigerators

Also available for use:

  • Cribs
  • Wheelchairs
  • Coin-operated clothes washers and dryer