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    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
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        • Billing Checklist
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Insurance Coverages and Patient Registration

Patients and their families frequently ask the question:

"Will my insurance cover this procedure?"

The safe answer is: "Check with your insurance provider." Coverage varies widely among insurance carriers and within plans they offer. Your financial responsibility will vary depending on the type of service, type of professional providing the service, and your health insurance plan.

UI Health Care Insurance Contracts

UI Health Care Insurance Contracts

You also can consult the most recent list of UI Health Care Insurance Contracts.

Get Specifics from Your Insurer

You will need to contact your insurance provider to verify your plan’s specific coverage. You may be responsible for pre-authorization of services provided. Failure to authorize may result in the denial of payment by an insurance company. If the insurance company does not approve payment you will be responsible for payment in full.

Your Responsibilities

Many plans require you to pay a co-payment at the time the service is provided. The University of Iowa Hospitals & Clinics can receive your co-payment on a debit or credit card (Visa, MasterCard, Discover, American Express).

It is your responsibility to ensure that your insurance company has up-to-date and correct information about you and others covered by your insurance.

Upon receiving your insurance information, we will submit a claim to your insurance company. Payment for service will be sent to UI Health Care. If your insurance company fails to pay within a reasonable time, you will be billed for the services.

Many health insurance plans limit the payment for medical services based on their own schedule of “usual, customary, and reasonable” (UCR) allowances. These allowances are acceptable:

  • If University of Iowa Health Care has a contract with your insurance company and the charge is on the fee schedule, the difference between the charge amount and the UCR amount will not be billed to you.
  • If UI Health Care does not have a contract with your insurance company, the difference between the charge amount and the UCR amount will be billed to you.

Sidebar content

  • Your Visit
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
        • UI Health Care Insurance Contract List
      • Medical Records Request
    • Visitor Resources
      • Visitor guidelines, screenings, and restrictions
        • Face Mask Guidelines and Requirements
        • Visitor Restriction FAQs for Family Members
      • Things to Do in the Iowa City Area
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Things to Do in the Hospital
      • Email a Hospitalized Patient
      • Festival of Cultures 2022 - Virtual Gallery
      • Holiday Resources for Patients and Visitors
      • Send a gift
    • Patient Resources
      • Patient Rights and Responsibilities
        • Social Media Policy
        • Nondiscrimination Notice
        • Health Content Permissions Policy
        • HIPAA Notice of Privacy Practices in English
          • Cuidado de Salud de la Universidad de Iowa Aviso sobre las prácticas de privacidad
        • SMS Terms and Conditions
      • Get to Know MyChart
        • MyChart Care Companion
        • eCheck-in with MyChart
      • Spiritual Services
        • Labyrinth
        • Midweek Meditations
      • Create a Patient Blog
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • About Our Patient Experience Surveys and Provider Ratings
        • Our Commitment to the Patient Experience
        • Patient Relations Specialists
        • Patient and Family Advisory Board (PFAB)
        • UI Health Care's Commitment to Diversity
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
      • Visitor Restriction FAQs for Patients
    • Driving directions and parking
      • Driving Directions and Parking at Iowa River Landing
    • How to Prepare for a Visit
      • On-Going Care and Follow-Up Visits
        • Home Care Options and UI Community HomeCare
        • On-Going Care Options
        • Therapy Options
      • Understanding your Health Care Team Roles
    • Your Visit to UI Hospitals & Clinics
      • Services and Amenities
        • Lost & Found
        • UI Home Solutions–Medical Supply Store
          • Mommy and Me Bedside Delivery
        • Banking Services
        • Dietitian Services
        • Discharge Lounge
        • Environmental Services
        • Fourth Floor Salon
        • Gift Shop - Wild Rose Gifts
        • Guest and Concierge Services
        • Mailboxes and Mailing Addresses
        • Patients' Library
          • Gale Virtual Reference Library
          • Patient Library Catalog
        • Play Spaces
        • Project Art
          • Artist—Art and Illness Series
            • As I Live and Breathe
          • Medical Museum
          • Project Art Main Office
          • Project Art Online Gallery - Permanent Pieces
          • Project Art Performing Arts Events
          • Requesting art for patient-focused spaces
          • Temporary Exhibits
            • 42nd Annual Staff Art Show
            • Become a Project Art Exhibitor
            • Past Temporary Exhibits
        • Wheelchairs and Patient Escorts
        • Wifi Network and Computer Access
      • Places to Eat
        • Atrium Dining Room
        • Compass Express
        • Patient Room Service
        • Rooftop Café and Rooftop Terrace
        • The Fountain Dining Room
        • The Marketplace
      • Driving Directions and Parking

Patient Financial Services

Patient Billing

To make payment arrangements or discuss financial assistance, please contact:

  • Phone: 1-319-384-2196
  • Toll free: 1-866-393-4605
  • Email: [email protected]
  • Pay your bill online 24/7

Registration

To update your insurance, please contact:

  • Phone: 1-866-309-0832
  • Email: [email protected]

Financial Counseling Services

For estimates, please contact:

  • Phone: 1-319-384-6275
  • Toll free: 1-866-452-8506
  • Email: [email protected]

All service's are located at:

200 Hawkins Drive

Iowa City, IA 52242

 

Clinical Trials currently in progress
Browse all clinical trials in progress

200 Hawkins Drive
Iowa City, IA 52242
United States

1-800-777-8442
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