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Billing for Hospital-Based Clinics

Many clinics at University of Iowa Health Care are hospital-based (also known as provider-based) outpatient clinics. This means you are being treated using doctor care and hospital care. This helps us provide you with high quality, seamlessly coordinated care.

Doctor care (also known as professional services) and hospital care must be billed separately, even though they happen at the same time, so your bill may have charges for:

 

Professional fees
  • Services of a health care provider during a clinic visit or procedure
  • Reading of test results
Facility fees
  • Room, equipment, supplies, testing, nursing, etc. for a clinic visit or procedure
  • Tests, labs, and imaging

During a wellness or preventative visit, which is covered by most health plans at no cost to you, your provider may decide additional services are needed. This may change the way your visit is billed, and is based on your diagnosis, services given, problems addressed, and length of visit. 

The above may lead to higher out-of-pocket costs for you, such as higher:

  • Copay
  • Coinsurance
  • Deductibles

Please review your health care benefits or call your insurance. They can tell you if your plan covers facility fees in a hospital-based clinic. Helpful questions to ask are:

  • How much of the charge is covered?
  • How much will be put toward my deductible or coinsurance?
  • What tier of my benefits plan will apply at this location?

Download Hospital-Based Clinics Informational Handout

List of new hospital based billing locations (former Mercy Iowa City locations)

Has your clinic you visit changed to hospital-based billing? What you need to know

When a clinic or health care facility uses a hospital-based billing model (also known as provider-based billing), it means that patients are being treated as part of a hospital - using both doctor care (also known as professional services) and hospital care (also known as technical services). These must be billed separately, even though they happen at the same time.

Switching the clinics to hospital-based ensures they are fully integrated with the existing hospital departments to provide the highest quality, most seamless coordinated care available.

Doctors fees or professional fees are services of a health care provider during a clinic visit or procedure, including the reading of test results.

Hospital fees include things like room, equipment, supplies, testing, nursing, etc. for a clinic visit or procedure performed in hospital space. This also includes things like tests, labs, and imaging.

During a wellness or preventative visit, which is covered by most health plans at no cost to you, your provider may decide additional services are needed. This may change the way your visit is billed, and is based on your diagnosis, services given, problems addressed, and length of visit.

Depending on your insurance or health plan, hospital-based billing may lead to higher out-of-pocket costs for you, such as a higher copay, coinsurance, or deductibles. It is recommended that you review your health care benefits or call your insurance. They can tell you if your plan covers facility fees in a hospital-based clinic.

While you are not required to, it is recommended that you review your health care benefits or call your insurance. They can tell you if your plan covers facility fees in a hospital-based clinic. Helpful questions to ask are:

  • How much of the charge is covered?
  • How much will be put toward my deductible or coinsurance?
  • What tier of my benefits plan will apply at this location? 

For more information on hospital-based billing, you can visit https://uihc.org/billing-hospital-based-clinics 

If you have questions about your bill, please contact:

Patient Billing Services

Monday through Friday, 8 a.m. to 5 p.m.

Phone: 319-384-2196 or 866-393-4605

Email: [email protected] 

If you have questions about your bill, please contact:

Patient Billing Services
Monday through Friday, 8 a.m. to – 5 p.m.
Phone: 319-384-2196 or 866-393-4605
Email: [email protected]

Sidebar content
  • Your Visit
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
        • UI Health Care Insurance Contract List
      • Medical Records Request
    • Visitor Resources
      • Visitor guidelines
      • Things to Do in the Iowa City Area
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Things to Do in the Hospital
      • Holiday Resources for Patients and Visitors
        • Holiday Hours
      • Send a Letter to a Hospitalized Patient
      • Send a gift
    • Patient Resources
      • Patient Rights and Responsibilities
        • Digital Health and AI-based Tool Governance
        • Social Media Policy
        • Notice of Nondiscrimination
        • Health Content Permissions Policy
        • HIPAA Notice of Privacy Practices in English
          • Avis sur les pratiques de confidentialité
          • Cuidado de Salud de la Universidad de Iowa Aviso sobre las prácticas de privacidad
        • Patient FAQ - Nabla
        • SMS Terms and Conditions
      • Get to Know MyChart
        • MyChart Care Companion
        • eCheck-in with MyChart
      • Spiritual Services, Medical Center Downtown Campus
      • Spiritual Services, Medical Center University Campus
      • Create a Patient Blog
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • About Our Patient Experience Surveys and Provider Ratings
        • Our Commitment to the Patient Experience
        • Patient Relations Specialists
        • Patient and Family Advisory Board (PFAB)
        • UI Health Care's Commitment to Accessing Patient Care
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
        • Is 319-338-2111 calling you? It's UI Health Care
      • We Ask Because We Care
    • Driving Directions and Parking
      • Medical Center University Campus
      • Traffic Notifications
      • Iowa River Landing
    • How to Prepare for a Visit
      • New to the US? - Find The Right Care
      • On-Going Care and Follow-Up Visits
        • UI Health Care Home Health Care Options
        • On-Going Care Options
        • Therapy Options
      • Understanding your Health Care Team Roles
    • Medical Center on the University Campus
      • Services and Amenities
        • Lost & Found
        • UI Home Solutions–Medical Supply Store
          • Mommy and Me Bedside Delivery
        • Banking Services
        • Dietitian Services
        • Discharge Lounge
        • Fourth Floor Salon
        • Gift Shop - Wild Rose Gifts
        • Guest and Concierge Services
          • Guest and Concierge Services Office
          • Information Desk, Pomerantz Family Pavilion Lobby
          • Lost and Found
        • Mailboxes and Mailing Addresses
        • Patients' Library
          • Patient Library Catalog
        • Play Spaces
        • Project Art
          • Artist—Art and Illness Series
            • As I Live and Breathe
          • Stead Family Children's Hospital Artwork
          • Medical Museum
          • Performing Arts
          • Project Art Online Gallery - Permanent Pieces
          • Project Art Staff Directory
          • Requesting art for patient-focused spaces
          • Temporary Exhibits
            • 45th Annual Staff Art Show
            • Become a Project Art Exhibitor
            • Past Temporary Exhibits
        • Wheelchairs and Patient Escorts
        • Wifi Network and Computer Access
      • Places to Eat
        • Atrium Dining Room
        • Bread Garden Cafe, Fountain Entrance Lobby
        • Bread Garden Cafe, Main Entrance Lobby
        • Bread Garden Cafe, Pomerantz Family Pavilion
        • Melrose Dining Room
        • Compass Express
        • Patient Room Service
        • Rooftop Café and Rooftop Terrace
        • The Fountain Dining Room
        • The Marketplace
      • Driving Directions and Parking
        • Visitor Parking Pass Booklet
    • Medical Center Downtown
      • Chapel
      • Driving Directions and Parking
      • Gift Shop - Goldfinch Gifts
      • Guest Lodging
      • Places to eat
        • Cafeteria
        • Patient Room Service
    • Medical Center on the North Liberty Campus
      • Driving Directions and Parking
      • Places to Eat
        • Fractured Bean Coffee Shop
        • JE Dunn Construction Dining Room
        • Patient Room Service
        • Today's Menu
Patient Financial Services

Registration

To update your insurance, please contact:

  • Phone: 1-866-309-0832
  • Email: PFSRegistration@
    healthcare.uiowa.edu
  • Update using MyChart

Financial Counseling

For estimates, please contact:

  • Phone: 1-319-384-6275
  • Toll free: 1-866-452-8506
  • Email: [email protected]

Patient Billing

To make payment arrangements or discuss financial assistance, please contact:

  • Phone: 1-319-384-2196
  • Toll free: 1-866-393-4605
  • Email: [email protected]
  • Pay your bill online 24/7

 

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