-
Your Visit
- Billing, Insurance, and Financial Assistance
- Visitor Resources
-
Patient Resources
- Patient Rights and Responsibilities
- Get to Know MyChart
- Spiritual Services, Medical Center Downtown Campus
- Spiritual Services, Medical Center University Campus
- Create a Patient Blog
- Interpretation and Translation Services
- Office of the Patient Experience
- Telephone Numbers at UI Health Care
- We Ask Because We Care
- Driving Directions and Parking
- How to Prepare for a Visit
-
Medical Center on the University Campus
-
Services and Amenities
- Lost & Found
- UI Home Solutions–Medical Supply Store
- Banking Services
- Dietitian Services
- Discharge Lounge
- Environmental Services
- Fourth Floor Salon
- Gift Shop - Wild Rose Gifts
- Guest and Concierge Services
- Mailboxes and Mailing Addresses
- Patients' Library
- Play Spaces
- Project Art
- Wheelchairs and Patient Escorts
- Wifi Network and Computer Access
- Places to Eat
- Driving Directions and Parking
-
Services and Amenities
- Medical Center Downtown
- Medical Center on the North Liberty Campus
We ask our patients questions about their lives to better understand their backgrounds and ensure we are giving them the best care possible. We can help connect our patients with UI Health Care support services, as well as local community resources that will benefit their overall health and quality of life. We know that patients have better health outcomes when they have the resources they need for daily life.
We ask patients about their race, ethnicity, and language to make sure we’re providing them with the best health care experience.
We also ask about the social drivers of health:
- Housing Instability
- Food Insecurity
- Utility Difficulties
- Interpersonal Safety
- Transportation Needs
Helping patients connect to these resources when needed can improve their physical, emotional, and mental well-being.
FAQs
We care about your health, and social needs play a huge role in keeping you healthy and safe. Our goal for asking these questions is to give you the best care and connect you with any resources that may help you or your family. All adult patients are asked the same questions.
No, you do not have to answer these questions. You will get the same high level of care whether you answer the questions or not.
The information you share will go in your electronic medical record. It will be privacy-protected by HIPAA, like all your health information.