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Your Visit
- Billing, Insurance, and Financial Assistance
- Visitor Resources
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Patient Resources
- Patient Rights and Responsibilities
- Get to Know MyChart
- Spiritual Services, Medical Center Downtown Campus
- Spiritual Services, Medical Center University Campus
- Create a Patient Blog
- Interpretation and Translation Services
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Office of the Patient Experience
- About Our Patient Experience Surveys and Provider Ratings
- Our Commitment to the Patient Experience
- Patient Relations Specialists
- Patient and Family Advisory Board (PFAB)
- UI Health Care's Commitment to Accessing Patient Care
- Telephone Numbers at UI Health Care
- We Ask Because We Care
- Driving Directions and Parking
- How to Prepare for a Visit
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Medical Center on the University Campus
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Services and Amenities
- Lost & Found
- UI Home Solutions–Medical Supply Store
- Banking Services
- Dietitian Services
- Discharge Lounge
- Environmental Services
- Fourth Floor Salon
- Gift Shop - Wild Rose Gifts
- Guest and Concierge Services
- Mailboxes and Mailing Addresses
- Patients' Library
- Play Spaces
- Project Art
- Wheelchairs and Patient Escorts
- Wifi Network and Computer Access
- Places to Eat
- Driving Directions and Parking
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Services and Amenities
- Medical Center Downtown
- Medical Center on the North Liberty Campus
Breadcrumb
- Home
- Your Visit
- Patient Resources
- Office of the Patient Experience
- UI Health Care's Commitment to Accessing Patient Care
UI Health Care's Commitment to Accessing Patient Care
Our care is available to everyone, and our staff members ensure that patients and their guests are comfortable and accommodated as patients receive care.
Trained interpreters provide real-time interpretation and translation services for patients who do not speak English fluently or who have hearing impairments. Patients and families can use these services during clinic visits, hospital stays or other communication with hospital staff. To request services or information please call 1-319-356-1967 or TDD/TTY, 1-319-356-4999.
For services of all types, please contact our Patient and Guest Services office, including Concierge Services, 1-319-356-1900.
Locations and Offices
CC102 General Hospital (GH)
Level 1, Elevator B
Resource Office

200 Hawkins Drive, Iowa City, IA 52242