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Visitor Guidelines at UI Health Care

To protect the health of our patients, their families, and our employees, University of Iowa Health Care has modified visitor guidelines in place.

Visitor Guidelines

Visitor Ages

Any visitor under the age of 14 must always be supervised by an adult.

Visiting hours

For all inpatient units are from 8 a.m. to 8 p.m.

Face masks

Face masks are optional for all in our facilities, except for those who have symptoms of a respiratory virus.

  • Download the Visitor Guidelines Handout
  • Adult and Pediatric Patients - Visitor Guidelines
  • Additional visitor requirements / resources
  • Map of Open Entrances on Main Campus

Current Restrictions, Effective April 1, 2025

Adult and Pediatric Patients - Visitor Guidelines

  • 8 a.m. to 8 p.m.
  • Open visitation
  • 8 p.m. to 8 a.m.
  • 1 visitor
  • 8 a.m. to 8 p.m.
  • 4 visitors at a time
  • 8 p.m. to 8 a.m.
  • 2 parents/legal guardians
  • NICU
  • Visitors under the age of 14 must be a sibling of the patient or the patient’s parent
  • Pediatric bone marrow transplant patients
  • 2 parents/legal guardians 
  • 10 a.m. to 8 p.m.
  • 2 visitors per day
  • 8 p.m. to 10 a.m.
  • No overnight visitors
  • Children under the age of 18 are not permitted unless approved by a physician
  • Patients who are discharged are not allowed to return to visit other patients until 3 months after discharge
  • Visiting hours: 4 to 7 p.m. on weekdays and noon to 2 p.m. on weekends and holidays
  • Visitors can only be siblings over the age of 21, parents, guardians, aunts and uncles, and grandparents.
  • Visitors must be approved by a social worker.
  • Visitors under the age of 21 are not allowed.
  • No “significant other” visits are allowed.
  • 2 visitors per day

  • 2 visitors

  • Open visitation

  • 4 visitors per day
  • 4 visitors—plus birth support person/partner (father/designee of patient)
  • Doulas are not considered visitors
  • 8 a.m. to 8 p.m.
  • Open visitation
  • 8 p.m. to 8 a.m.
  • Two visitors

For All Visitors

  • Must be free of symptoms of a respiratory or any other contagious illness.
  • Should be vital for the physical and mental well-being of the patient.
  • Clergy members are not visitors and do not count toward a patient’s number of visitors.
  • Visitors under the age of 14 must be supervised by an adult at all times.
  • Must stay in the chosen visitor area (such as the patient’s room or clinic waiting room) as much as possible.
  • Note: Visitor guidelines are different in some areas to protect the health and safety of patients.

Further Assistance

  • Mobility assistance: Staff can assist patients with exiting/entering vehicles, wheelchair escorts, and directions. 
  • Interpreter: Call 1-319-356-1967 or 1-800-777-8442 ahead of your visit to ask for an interpreter (preferred) or once you arrive by asking a staff member. 
  • More information: The Main Entrance Information Desk is staffed 24/7 (call 1-319-356-2456 with questions), and the Office of the Patient Experience will have staff at major entrances to address concerns.

Have More Questions About Our Visitor Guidelines?

 Read our FAQs for Family Members 

Map of Entrance Adjustments

Download a PDF map of our open entrances 

Sidebar content
  • Your Visit
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
        • Questions for Former Mercy Iowa City Patients
      • Insurance Coverages and Patient Registration
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
        • UI Health Care Insurance Contract List
      • Medical Records Request
    • Visitor Resources
      • Visitor guidelines
        • Face Mask Guidelines and Requirements
        • Visitor Restriction FAQs for Family Members
      • Things to Do in the Iowa City Area
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Things to Do in the Hospital
      • Holiday Resources for Patients and Visitors
        • Holiday Hours
      • Send a Letter to a Hospitalized Patient
      • Send a gift
    • Patient Resources
      • Patient Rights and Responsibilities
        • Social Media Policy
        • Notice of Nondiscrimination
        • Health Content Permissions Policy
        • HIPAA Notice of Privacy Practices in English
          • Avis sur les pratiques de confidentialité
          • Cuidado de Salud de la Universidad de Iowa Aviso sobre las prácticas de privacidad
        • Patient FAQ - Nabla
        • SMS Terms and Conditions
      • Get to Know MyChart
        • MyChart Care Companion
        • eCheck-in with MyChart
        • What to Know About MyChart as a Former Mercy Iowa City Patient
      • Spiritual Services, Medical Center Downtown Campus
      • Spiritual Services, Medical Center University Campus
      • Create a Patient Blog
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • About Our Patient Experience Surveys and Provider Ratings
        • Our Commitment to the Patient Experience
        • Patient Relations Specialists
        • Patient and Family Advisory Board (PFAB)
        • UI Health Care's Commitment to Accessing Patient Care
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
        • Is 319-338-2111 calling you? It's UI Health Care
      • We Ask Because We Care
    • Driving directions and parking
      • Medical Center University Campus
      • Traffic Notifications
      • Iowa River Landing
    • How to Prepare for a Visit
      • Have an Appointment Scheduled at a Former Mercy Location?
      • New to the US? - Find The Right Care
      • On-Going Care and Follow-Up Visits
        • Home Care Options and UI Community HomeCare
        • On-Going Care Options
        • Therapy Options
      • Understanding your Health Care Team Roles
    • Medical Center on the University Campus
      • Services and Amenities
        • Lost & Found
        • UI Home Solutions–Medical Supply Store
          • Mommy and Me Bedside Delivery
        • Banking Services
        • Dietitian Services
        • Discharge Lounge
        • Environmental Services
        • Fourth Floor Salon
        • Gift Shop - Wild Rose Gifts
        • Guest and Concierge Services
        • Mailboxes and Mailing Addresses
        • Patients' Library
          • Patient Library Catalog
        • Play Spaces
        • Project Art
          • Artist—Art and Illness Series
            • As I Live and Breathe
          • Medical Museum
          • Performing Arts
          • Project Art Online Gallery - Permanent Pieces
          • Project Art Staff Directory
          • Requesting art for patient-focused spaces
          • Temporary Exhibits
            • 45th Annual Staff Art Show
            • Become a Project Art Exhibitor
            • Past Temporary Exhibits
        • Wheelchairs and Patient Escorts
        • Wifi Network and Computer Access
      • Places to Eat
        • Atrium Dining Room
        • Compass Express
        • Patient Room Service
        • Rooftop Café and Rooftop Terrace
        • The Fountain Dining Room
        • The Marketplace
      • Driving Directions and Parking
        • Visitor Parking Pass Booklet
    • Medical Center Downtown
      • Chapel
      • Driving Directions and Parking
      • Gift Shop - Goldfinch Gifts
      • Guest Lodging
    • Medical Center on the North Liberty Campus
      • Driving Directions and Parking
      • Places to Eat
        • Patient Room Service
        • Today's Menu
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