Patients & Visitors

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New hospital visitor screenings and restrictions

To protect the health of our patients and their families, we are limiting the number of public entrances to our hospital. Additionally, patients and visitors entering the hospital will be screened for symptoms of the flu and COVID-19. These include: fever, cough, and shortness of breath.

You will not be permitted to enter if you exhibit signs of an influenza-like illness. We will have designated staff at entrances to guide you through this process.

We also continue to limit the number of visitors at all of our patient care facilities.

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We pledge to make your visit at all of our locations an opportunity to provide timely and appropriate care for you and your family members. You, the patient, are at the center of our care team. Your input, including preparation for your visit, goes a long way to assure your satisfaction and overall outcome.

Should you have questions or need to cancel an appointment or make a new one:

We aim to make our services and facilities during your visit meet or exceed your expectations. We invite you to give us your feedback by contacting our Office of the Patient Experience.

Visiting a Patient

In support of each patient’s rights, UI Hospitals & Clinics allows patients to receive visitors designated by the patient. We promote and support patient and family-centered care and recognize the importance of contact with family members and friends for the mental and physical well-being of patients. For purposes of visitation, “family” means any person(s) who plays a significant role in an individual’s life. This may include person(s) not legally related to the individual.

Members of “Family” May Include:

  • Spouses, domestic partners, and both different-sex and same-sex significant others
  • Minor patient’s parents, regardless of the gender of either parent
  • Parents may be legal parents, foster parents, same-sex parents, step-parents, and other persons operating in caretaker roles

Our visitation policies do not restrict visitors based on age, race, ethnicity, national origin, religion, culture, language, physical or mental disability, socio-economic status, sex, sexual orientation, gender identity or expression.

Please call Patient Information at 1-319-356-2456 for further details about visiting hours and regulations for the appropriate unit.

Getting Here

Driving Directions

View a detailed map and receive turn-by-turn directions to reach University of Iowa Hospitals & Clinics from your home.

Parking and Hospital Map

We'll help guide you to convenient parking and then direct you to your clinic or hospital room destination within our building complex.

How to Prepare

Here's a list of things to consider before your visit to help you and your caregiver get to the heart of your health concerns.

While You Are Here

Places to Eat

In addition to on-campus choices for first-rate dining, you'll find plenty of great options in the Iowa City/Coralville area.

Places to Stay

Your lodging options include on-site accommodations as well as many choices within a five-minute drive to our doors.

Things to Do

The Iowa City/Coralville area is teeming with activities to add to your stay: shopping, hiking, and going to museums are just the start of a long list.

A Smoke-Free Visit

For your health and the health of others, University of Iowa Health Care and the UI campus are 100 percent smoke-free and tobacco-free. Smoking cigarettes (tobacco or electronic), cigars, or pipes and using chewing or smokeless tobacco is not allowed within or on the grounds. This includes parking lots, parking ramps, Kinnick Stadium area, sidewalks, and other outdoor areas on campus.

To Assist You During Your Stay

Support and Spiritual Care

Our dedicated staff is committed to providing the care and support you need for your journey to health and well being.

Services and Amenities

We take great pride in offering our patients and guests a variety of conveniences to help make your stay with us comfortable and pleasant.

Patients' Library

Our dedicated library staff is committed to offering you and your family education and entertainment resources.

Visit Details

On-Going Care

Our concern for your health continues well past your visit. We work with services in your community to assure that your care continues.

Follow-Up Visits

Your care is coordinated among a variety of clinical and nonclinical services. Follow-up visits after a surgery or other procedure help assure us that your recovery goes as anticipated.

Billing, Insurance, and Records

Because payment for services can involve a number of payers, we work to help you understand the costs, coverages, and commitments outlined on your billing statement.