Payment Options

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Woman Paying

Pay Your Bill Options and Steps

Get Started

Visit MyChart to register or login to your patient portal and view your bill.

Payment Options

  1. Credit or debit cards (Visa, MasterCard, Discover, American Express)
  2. Money order or personal check (by mail only)

Pay Your Bill

  1. In-Clinic

    • Credit or debit cards only (Visa, MasterCard, Discover, American Express)
  2. Online

  3. By Mail

    Send to:
    University of Iowa Health Care
    P.O. Box 14551
    Des Moines, IA 50306-3551

    Please write your Guarantor Account Number on personal checks or money orders.

  4. By Phone

    Contact Patient Financial Services at 1-319-384-2196 or toll free at 1-866-393-4605.

Credit Union Financing Program

UI Health Care works with the Green State Credit Union to set up a loan for patients. This program gives patients payment plans for any services, including those not covered by insurance or for medical bills they are having a difficult time paying. Rates are as low as 9.99% APR for any term ranging from 6 to 72 months.

Download the current rate card

To see if you qualify for other programs, please review the information on our financial assistance page

Steps to apply for credit union financing: 

  1. Pre-application: You will begin by calling UI Health Care’s Patient and Financial Services Department at 1-319-384-2196 or toll free at 1-866-393-4605 and telling them that you are interested in the Credit Union Financing Program. A UI financial services representative will answer your questions and make sure you have the correct medical account numbers for the loan application.
  2. Application: You will apply for the loan online using the medical account number given to you by your UI financial services representative. This number will be entered in the comments section prior to application submission.
  3. Decision: Please contact the Patient and Financial Services Department at 1-319-384-2196 or toll free at 1-866-393-4605 to discuss your application decision and next steps.