Services and Amenities

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Let us know how we can help make your stay with us more comfortable. You may wish to contact these services for assistance.

Banking Services

We've located Automatic Teller Machines (ATMs) throughout our building. There is also a Hills Bank and Trust Company branch in our lobby.


Concierge Services

Our Concierge Services offer you basic business services, amenities and helpful community information.

Pharmacy Services

You can get your prescriptions filled right at one of our hospital pharmacies and save a stop on your way home.

Educational Services

UI Stead Family Children’s Hospital programs serve students' learning needs while being hospitalized.

Patients' Library

At the Patients' Library, you'll find a quiet comfortable place to read, explore, and learn about your health.

E-Mail a Patient

Use our free service to send a personalized e-mail that's printed out and delivered right to a patient's room by hospital volunteers.

Gift Shops

Our gift shops offer you a wide selection of gifts to meet your needs, including cards, flowers, Hawkeye merchandise, toys, jewelry, candy, and sundries.

Hair Salon

Patients and visitors are welcome to use the services of Fourth Floor Salon where salon professionals provide a variety of services for hair, skin, and nails and sell a range of salon products.

Housekeeping Needs

Our professional Environmental Services staff takes pride in keeping our facilities clean and safe for all users.

Lost and Found

Lost items in the hospital and clinic areas and hospital grounds are turned in to Lost and Found at the Main Entrance Information Desk.


The PATmobile serves patients and visitors who may not need a wheelchair escort but would benefit from motorized transportation within University of Iowa Hospitals & Clinics.

Safety and Security

The Safety and Security office is located in the lower level of Roy Carver Pavilion, Room 0082.

Phone: 1-319-356-2658

Valet Parking

You can leave your car with an attendant at one of our main entrances and have it waiting for you there at the end of your visit.

Wheelchair Assistance and Patient Escorts

Wheelchairs are available for patient use at these entrances, convenient for curbside assistance.