Let us know how we can help make your stay with us more comfortable. You may wish to contact these services for assistance.
Banking Services
We've located Automatic Teller Machines (ATMs) throughout our building. There is also a Hills Bank and Trust Company branch in our lobby.
Communications
- CarePages
- Contacting Your Health Care Team
- E-mail a Patient
- Interpreters and Translators
- Laptop and Cellphone Use
- Mailboxes and Mailing Addresses
- Most-Called Phone Numbers
- MyChart
Concierge Services
Our Concierge Services offer you basic business services, amenities and helpful community information.
Educational Services
UI Stead Family Children’s Hospital programs serve students' learning needs while being hospitalized.
Patients' Library
At the Patients' Library, you'll find a quiet comfortable place to read, explore, and learn about your health.
E-Mail a Patient
Use our free service to send a personalized e-mail that's printed out and delivered right to a patient's room by hospital volunteers.
Gift Shops
Our gift shops offer you a wide selection of gifts to meet your needs, including cards, flowers, Hawkeye merchandise, toys, jewelry, candy and sundries.
Hair Salon
Patients and visitors are welcome to use the services of Fourth Floor Salon where salon professionals provide a variety of services for hair, skin, and nails and sell a range of salon products.
Housekeeping Needs
Our professional Environmental Services staff takes pride in keeping our facilities clean and safe for all users.
Lost and Found
Lost items in the hospital and clinic areas and hospital grounds are turned in to Lost and Found at the Main Entrance Information Desk.
Massages
Patients, visitors and staff have the services of licensed massage therapists available each weekday.
PATmobile
The PATmobile serves patients and visitors who may not need a wheelchair escort, but would benefit from motorized transportation within UI Hospitals and Clinics.
Safety and Security
The Safety and Security office is located in the lower level of Roy Carver Pavilion, Room 0082.
Phone: (319) 356-2658
Valet Parking
You can leave your car with an attendant at one of our main entrances and have it waiting for you there at the end of your visit.
Wheelchair Assistance and Patient Escorts
Wheelchairs are available for patient use at these entrances, convenient for curbside assistance.